Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Recorders and Players Questions
I had to unplug my Tokugawa, when I plugged it back in and
I had to unplug my Tokugawa, when I plugged it back in and went to find a movie, I got the movie but got an on screen text that the content was unavailable, some how it is not hooking up with amszon … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,332 satisfied customers
The screen is covered with: HDCP unauthorised content
The screen is covered with : HDCP unauthorised content disabled. I viewed Roku last night successfully. This note comes up now and then and I can disable the note and successfully watch TV by going in… read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
50 satisfied customers
I turned on my roku tonight and I can get sound on my tv,
I turned on my roku tonight and I can get sound on my tv, but no picture. There is a message on the screen that says, ‘HDCP unauthorized. Content disabled.' I watched this morning and everything was f… read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
I have message HDCP unauthorized. Content disabled This on
I have message HDCP unauthorized. Content disabled This on several movies Why is it giving me this message? I have disabled anything and being 72 I think I'm of age … read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
I get a "content disallowed" message, what do I need to do?
I get a "content disallowed" message, what do I need to do? … read more
Harry
Harry
2,803 satisfied customers
I have moved to a different city for 2 months for medical
I have moved to a different city for 2 months for medical treatment. I set up Roku in my (temporary) apartment. I connected to the local wireless.I see a full menu on Roku but when I try to stream the… read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
When I try to watch a movie I get an unauthorized content
when I try to watch a movie I get an unauthorized content disabled message … read more
Shahid
Shahid
Technician
High School or GED
1,258 satisfied customers
We were able to get Netflix over Roku last night but now
We were able to get Netflix over Roku last night but now when we try, even when we successfully log into Amazon Prime, we get a message that says "HDCP unauthorized. Content Disabled." when we try to … read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
Cannot view channels message on screen for Netflix and
cannot view channels message on screen for Netflix and crackle … read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
I do not see any picture on my Roku I get a message saying
Hello I do not see any picture on my Roku I get a message saying HDCP un authorised … read more
Harry
Harry
2,803 satisfied customers
I am trying to watch Netflix and when I pick a program I get
I am trying to watch Netflix and when I pick a program I get an error message HDCP unauthorized content disabled … read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
I keep getting the message HDCP unauthorized content
I keep getting the message HDCP unauthorized content message … read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
I bought the Roku 4200X 4 years ago. yesterday all of a
I bought the Roku 4200X 4 years ago. yesterday all of a sudden the screen is purple and has the message" Content disabled. Unauthorized." … read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
Got HDCP Unauthorized, connected ROKU to PT-60LCX64,
Hi got HDCP Unauthorized, connected ROKU to PT-60LCX64 … read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
I am getting a message that says "HDCP unauthorized. Content
I am getting a message that says "HDCP unauthorized. Content disabled" when I try to watch Amazon prime. Can you help?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
11,478 satisfied customers
Having trouble with Acorn service. I get the following
Ian having trouble with Acorn service. I get the following message: HDCP unauthorized content disabled. I have contacted Roku five times and have gotten no help. Can you assist me? Anne Hutchinson… read more
Nathan
Nathan
Technician
Bachelors of Science
1,952 satisfied customers
I USE A ROKU3 FOR STREAMING MOVIES. I LOVE IT. BUT FOR THE
I USE A ROKU3 FOR STREAMING MOVIES. I LOVE IT. BUT FOR THE SECOND TIME THE SCREEN TURNS TO "PURPLE" WITH THIS MESSAGE: "HDCP UNAUTHORIZED" "CONTENT DISABLED" ONE OF YOUR PROFESSIONALS WALKED ME THROUG… read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
The screen display says HDCP unauthorized and content disabled.
The screen display says HDCP unauthorized and content disabled. What does this mean? Thank you.… read more
Aric
Aric
Technician
Run A/V and repair business for over
54,642 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

MD Sadique

MD Sadique

Engineer

76 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Neil

Neil

Technician

55 satisfied customers

Over 25 years experience in electronic repair and design.

Steven

Steven

Technician

29 satisfied customers

Master TV Technician providing warranty service for Samsung, Sharp and Sony

Nathan

Nathan

Technician

1,952 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

Shahid

Shahid

Technician

1,258 satisfied customers

I have been repairing electronic gear since 1993 as a qualified Sony tech

Aric

Aric

Technician

54,642 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x