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My stations keep going off and it says reconnecting. Why? I
My stations keep going off and it says reconnecting. Why? I have a new roku because my old one did the same. Do I need a more expensive roku? … read more
Shahid
Shahid
Technician
High School or GED
1,464 satisfied customers
My Roku TV will not load S2 E1 of See. It says problem with
My Roku TV will not load S2 E1 of See. It says problem with loading if this continues check with internet connection. Everything else will load thouh … read more
Nathan
Nathan
Technician
Bachelors of Science
2,381 satisfied customers
I have a roku express. actually we have 4 in our house. all
I have a roku express. actually we have 4 in our house. all TVs have been working just fine and now 1 won't connect to internet. It sees the internet. says it has excellent. but won't connect. i've un… read more
Shahid
Shahid
Technician
High School or GED
1,464 satisfied customers
I used to tell everybody to get roku. Because it was so
I used to tell everybody to get roku. Because it was so great period but every time I watch it all it does is load load I can never watch a whole movie even with commercials it just keeps on loading i… read more
Steve G.
Steve G.
Automation Engineer
12,310 satisfied customers
I am trying to load xfinity and all I get are purchased
I am trying to load xfinity and all I get are purchased movies. I have unplugged the Roku and the tv and nothing changes. … read more
Nathan
Nathan
Technician
Bachelors of Science
2,381 satisfied customers
I have a Roku that stopped connecting to the internet 2 days
Second opinion] I have a Roku that stopped connecting to the internet 2 days ago. I bought 2 Rokus , same modeling October 2019. One works perfectly the other stopped connecting to the internet. I hav… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,269 satisfied customers
When I try to select play on any movie, it won't engage but
When I try to select play on any movie, it won't engage but the message "add to watchlist" is my only choice. This is a new development this week. I have unplugged and reconnected my ROKU to no advant… read more
Nathan
Nathan
Technician
Bachelors of Science
2,381 satisfied customers
I'm watching something on my Roku player on Pluto and I keep
I'm watching something on my Roku player on Pluto and I keep getting bumped off the internet and I turn it off and turn it on I get back on and I watch her about 10 minutes and I get bumped off again … read more
Nathan
Nathan
Technician
Bachelors of Science
2,381 satisfied customers
I have problems with my Roku. You are watching a movie or
I have problems with my Roku. You are watching a movie or show and it stops and reloads ! You can't watch any thing like this! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
13,217 satisfied customers
I can't get sound with my roku (purchased this past May) --
I can't get sound with my roku (purchased this past May) -- can get into the movie, etc. but no sound! Have checked HDMI cable and other connections. I am not very savy when it comes to devices, so pl… read more
Shahid
Shahid
Technician
High School or GED
1,464 satisfied customers
My Roku 3 does not work. Although I can get into Amazon and
My Roku 3 does not work. Although I can get into Amazon and Netflex, I can get to the picture, but I always get an error message saying that the system cannot access the picture that I select. It seem… read more
Shahid
Shahid
Technician
High School or GED
1,464 satisfied customers
My Roku keeps going back to download mode while I am trying
my Roku keeps going back to download mode while I am trying to watch movie … read more
Shahid
Shahid
Technician
High School or GED
1,464 satisfied customers
Last night while using stick it began to reload continuously
Last night while using stick it began to reload continuously and then began to kick back to the Roku main page while searching for movie or reloading movie....why...does the stick need reset or rechar… read more
Nathan
Nathan
Technician
Bachelors of Science
2,381 satisfied customers
When watching the Brett Bair segments on Fox News, which for
When watching the Brett Bair segments on Fox News, which for weeks have been preceded by the same 30 second commercial for Norfolk Southern railroad, the segment starts without sound, starts to reload… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
While watching a movie on NETFLIX, the show stops and says
While watching a movie on NETFLIX, the show stops and says "reloading" constantly. We have disconnected our Internet connection, also turned off the ROKU unit, but nothing has helped. What next?… read more
Steve G.
Steve G.
Automation Engineer
12,310 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Business
4,498 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviation Electricians Mate
Associate Degree
1,836 satisfied customers
I was watching a movie last evening and all of a sudden the
I was watching a movie last evening and all of a sudden the movie stopped and I got a, "Retrieving", dialog. The movie began again where it stopped and after a few minutes I got the same message. I ha… read more
Sijad H.
Sijad H.
Aviation Electricians Mate
Associate Degree
1,836 satisfied customers
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