Leased substandard, unsafe living conditions/environment. Maintenance
and custodial services were routinely denied.
No cameras. No alarms. Blocked emergency egress (gate), routinely by vehicles. Large accumulations of trash in the gutter, on the curb and the property and mitigating emergency egress (gate). Standing and pooling water for days, until I request removal. Leaking light fixtures
in the stairwells. No door lock at roof top access. A homeless person living in said stairwell/access. No safety. Unsecure locks and vulnerable doors. If my front door was compromised, my only option was a 15ft drop to concrete. No rope/safely ladders, etc. Unhealthy individuals around me, gossiping, talking about me. Making false reports against me. The property owner was aware of all of it. I was told in November, "know all about it." If it's known, then there was no need for me to address anything nor make requests.
The building was opened , knowingly, with the intention of repairs during the current remodel. Numerous Work Orders for cabinetry latches, hinges, door alignment, painted shut, and an inoperable pocket door. As well, as reversed water taps, among other fixes. I was told that repeatedly, "We're fixing it during the remodel", which is underway. So were the rest of the residents. I submitted a formal complaint in January, but to no resolve. I've made numerous requests for a refund. I filed with US Dept of Education OCR and the result was repairs/fixes to inperable cameras and alarms and replacement of leaking water fixtures in stairwells, in April. My landlord was USC. I received responses, "It's the city. It's the parking authority. It's not my job". I rented from 08-12-16 to 05-16-17. I did not have the opportunity to protest rent (it was taken from my student account).
JA: Does this involve a written or oral agreement? Is it a month-to-month lease or fixed term?
Customer: written lease fixed 9 months and University contract for services
JA: Where is the property located?
Customer: 959 W Adams Blvd LA 90007
JA: Anything else you want the lawyer to know before I connect you?
Customer: 40 unit bld, but others won't join out of fear