JA: Hi. How can I help?
Customer: I have listed my home in Sky Forest CA. The agent has done nothing to sell my home. I have had 1 offer and I told her to counter offer and she didn't. I asked her to reduce the sale price and she got it wrong and reduced down lower than I wanted to go. I called her Broker and he said he would give me another agent. I told him I wanted to be released from the contract because of the agent's failure to perform.
JA: Because real estate
law varies from place to place, can you tell me what state this is in?
Customer: Now I have a new agent with the same broker. I have no sign on my home, no open house and the pictures she has put up of my home are so bad you can't tell what your looking at. On 1 site its still listed with the other agent for a different price. On another site, it's listed at a lower price but you can't see the pictures they are so out of focus. I am in San Bernardino County, CA.
JA: Has any paperwork been filed?
Customer: Yes, I signed a contract 2 months ago. When I got the new agent because the Broker would not let me out of the contract, I signed another contract for the remainder of the 6 months.
JA: Anything else you want the lawyer to know before I connect you?
Customer: Is there no recourse for a seller when the realtor doesn't perform?? How obligated am I in this contract? Don't they have a responsibility to perform?