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hi my name is ***** ***** I would be happy to help you with your question.
i would not believe this is a deceptive practice. The renter told you in an email before he/she ever gave you a quote. Unfortunately some of those rental sites don't understand each renter's terms and conditions as well as various conditions that may apply during certain times of the year (holidays, weekends, summer/winnter). I would imagine if you tried to pay for the 10 day quote, the renter and website would quickly have informed you that was not an option. Is there any further facts?? like did you pay for your stay? I do not think you could have any recourse that would force the renter to rent to you per the times of the site.
Have you tried to contact both the renter and the site to right this wrong? Maybe the renter would be willing to negotiate a 10 day contract/term if you spoke with them?
Interesting, I am sorry but i still do not think you will have any recourse or action to take against her. Even if you did, it would be a long drawn out process which would end up costing you more money than your stay and likely would not be resolved within the time of your stay. I am sorry if this is not the info you were hoping to hear.
it sounds like that first email was stock email that VRBO sends out that she created whenever a potential new renter contacts the site.
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