Real Estate Law
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The best thing to do is just to take a certified copy yourself and register it in Ventura County. However, you can also 1) sue the bank to force them to do it (expensive), or 2) file a complaint with the state banking regulators. The best place to file the complaint is through the State AG at https://oag.ca.gov/consumers. They may refer you to another agency but it is better to start with the AG.
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Of course, please feel free to ask any follow up questions in this thread. I want to be sure that all of your questions are answered. In addition, once you issue your Positive Rating the question will lock open and you can come back to it anytime in the future if you think of something else.