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Apt in Uptown Dallas failed to deliver a perishable item.

Customer Question
apt in Uptown Dallas failed to...
apt in Uptown
Dallas failed to deliver a perishable item. sent notice of delivery to husband's business e-mail, then kept cheesecake in fridge for over 3 weeks.. refuses culpability. what can I do?
Submitted: 2 years ago.Category: Real Estate Law
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
Husband does not do apt business on his e-mail, did not notice it. I get notices on my e-mail. However box was huge said, Rush Perishable.Was a gift from relative. Vast apt. company, Greystar, asked for receipt as proof which I produced, now the mgr. of apt. is going to to call Harry and David. They used all kinds of excuses: didn't know what kind of perishable it was, get all kinds of perishables, like fruit etc, not responsible because of notice sent to husband 3 weeks ago, get hundreds of kinds of mail. Asked me if H&D had sent replacement, notb. Total was $80, incl. shipping. Dairy goes bad after 1 week in fridge.I said money would do as recompense. They said: THEY HAD NO MONEY --- HUGE CORPORATION. Incompetent, reprehensible management with no customer service skills. Can they get by with this? Package delivered Dec. 9,
concierge told me hey , you have a package, it's perishable 3-4 days ago.
totally ignorant that package had perished after week .
Answered in 57 minutes by:
12/24/2015
Real Estate Lawyer: WiseOwl58, Lawyer replied 2 years ago
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Customer reply replied 2 years ago
don't want to pay extra charge. How much is e-mail response or text?
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