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How do I cancel my subscription to "our time"

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How do I cancel my subscription to "our time"
Submitted: 2 years ago.Category: Real Estate Law
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Answered in 19 minutes by:
7/1/2015
Real Estate Lawyer: Law Educator, Esq., Lawyer replied 2 years ago
Law Educator, Esq.
Category: Real Estate Law
Satisfied Customers: 121,097
Experience: Licensed attorney practicing landlord-tenant, land use and other real estate law and litigation.
Verified
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
According to the site cancellation terms, "you may cancel your subscription at any time online by clicking through “My Account” and then clicking on “Account Status History” and following the directions on that page. You may also cancel your membership by sending the Company written notice of cancellation to People Media, P.O. Box 12627, Dallas, TX 75225 or email notice of cancellation to Customer Care." To cancel online:
1. Log in to your account.
2. Go to your 'My Account' page
3. Click on 'View Account Status' under Account Status.
4. Click on 'More Account Status Changes
5. Click on 'Remove My Profile'
6. Please take a moment to respond to the short questions.
HOWEVER, also pursuant to their terms of service, "in no event, will you be eligible for a refund of any portion of the subscription fees paid for the then-current subscription commitment. If you paid for your subscription using a multi-payment option, you must make all payments even if you cancel your subscription prior to the end of your then existing subscription commitment period."
The only way to cancel charges to your credit card is dispute them with the credit card company claiming you never consented to the charges or cancel the credit card completely.
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Law Educator, Esq.
Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Real Estate Law
Satisfied Customers: 121,097
121,097 Satisfied Customers
Experience: Licensed attorney practicing landlord-tenant, land use and other real estate law and litigation.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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