WHEN I CHANGED THE BLACK INK CARTRIDGE IN MY PRINTER "HP…

Thank you.

To avoid repetition may I know which troubleshooting you've done so far?

I understand you are seeing the message "Trouble with the printer or Ink system contact HP" on your HP Officejet Pro 8600 Plus, it indicates that there is an issue with either the printer hardware or the ink system.

What I could suggest you do is,

Can you remove all of the ink cartridges, then clean the metal electrical contacts on the back, as well as where they mate up inside the printer,

using qtips and rubbing alcohol. Dry well, then reseat the cartridges.

If any of the other cartridges are low, empty, leaking or bulging replace them.

Then wipe down the encoder strip,

which is a clear plastic strip running the width of the printer, that sits just slightly above and behind the carriage.

Then turn off the printer remove the power to the printer unplug it from the power socket.

Then wait 10 minutes,

connect the power again to the printer,

turn it on and tell me please if it is now operating correctly.

Is there anything else you need help with? Please feel free to ask any other questions you may have.

I'm sorry to hear that the issue persists

I see,

Unfortunately, the error that you are experiencing is an internal failure that would require repair/replacement.

Since you've already tried the basic troubleshooting steps, it's time to contact HP Support for further assistance. They can help diagnose the problem and provide the best solution, which might include a repair, replacement, or further troubleshooting advice.

You can reach HP Support through the following methods:

1. Website: Visit the HP Support website at https://support.hp.com. Here, you can find helpful articles, chat with a support agent, or submit a support ticket. You can also find the phone number for your region's customer support line.

2. Phone: The phone number for HP Support varies by region.

   HP Support phone number for the United States is 1(###) ###-#### Please note that phone numbers and support options may change over time, so it's always a good idea to verify the contact information on the HP Support website at https://support.hp.com before calling.

While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printheadThis printhead currently sells for around $70 USD.;

if the logic board is bad currently sells for around $200-250. For $80-100 you can replace the entire machine with a brand new model,

with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

Hello, this is Benjie. How is going with your issue? I sincerely ***** ***** turns out fine for you. In addition, if you still need my help to resolve your issue, please let me know in the reply box below so that we can find a solution.