Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
I received a message that I had put in the wrong cartridge.
I received a message that I had put in the wrong cartridge. I put in the new cartridges and still am unable to print. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
6,607 satisfied customers
I think the cartridge that the last technician sent me is
I think the cartridge that the last technician sent me is not compatible with my printer which is hp Envy photo2855 and the serial no is K7R96A. you sent me 64/303 Tri Colour but when I print it is no… read more
Moses C
Moses C
Bsc
4,008 satisfied customers
I received my first instant ink shipment and the Tri-color
I received my first instant ink shipment and the Tri-color 67/305 cartridge is being rejected by the printer and will not allow me to print. The Black 67 cartridge was also replaced and is working fine. I installed the original 67/305 cartridge and I am able to print, but the cartridge is depleated. I have not been able to use my printer for months due to the defective 67/305 cartridge. Please supply me with a new 67/305 asap as I am loosing me free printing availability. … read more
Platinum Flag Tech
Platinum Flag Tech
Network Engineer/ IT Instructor
AAS
152 satisfied customers
Ellen, My HR Envy 6000 is not printing. The orange light is
My HR Envy 6000 is not printing. The orange light is illuminated and the red X. I have checked the paper and I am not out of paper. I cleaned the printer rolls and have put in new cartridges. … read more
Sheri
Sheri
Bachelor's Degree
3,875 satisfied customers
I put in new ink, black and color. Still get flashing yellow
I put in new ink, black and color. Still get flashing yellow lite, upper right corner of case, and an "E" where the # of copies shows on the screen. Am 93, and a dummie! … read more
Bing
Bing
Freelance IT Consultant
3,111 satisfied customers
After installing hp 6000 error message appears. After
After installing hp 6000 error message appears JA: Is your HP printer displaying the error on all print jobs, even after you restart it? Customer: after installing hp ink cartridge e appears JA: When … read more
Sheri
Sheri
Bachelor's Degree
3,875 satisfied customers
I have a HP Envy 5530. Just loaded black cartridge (61XL)
I have a HP Envy 5530. Just loaded black cartridge (61XL) and utility shows that it loaded properly, but I get no black printing on test pages. Tri-color cartridge performing perfectly. Ran cleaning p… read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,751 satisfied customers
I have a HP Envy 6255 printer. I got a message (on the
I have a HP Envy 6255 printer. I got a message (on the window in the printer) that there was an issue with one of the cartridges and to take it out and reinstall it. I did but the message didn't ‘t go… read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,896 satisfied customers
I have a used printer with no instructions on how to remove
I have a used printer with no instructions on how to remove ink cartridges and put new ones in. I have a new black cartridge but not a colored one. I don't think my colored one is used up yet. … read more
RamK
RamK
Sr Computer engineer
Master of science in computers
518 satisfied customers
Installed HP Envy6055 with USB to my new MacBook Pro. &W
Installed HP Envy6055 with USB to my new MacBook Pro. B&W prints fine, but no way to designate color printing. Ink is fine, and Diagnostic page prints al colrs, but images and pages wil not print in c… read more
LaurenG1228
LaurenG1228
Bachelors of Science in Information Technology
49 satisfied customers
Not getting HP computer to send and print on new HP ENVY
Not getting HP computer to send and print on new HP ENVY 6055. Attempted earlier, unsuccessrul and turned off. Printer is on, has printed the Printer Info Page and still not receiving instructions fro… read more
James K.
James K.
Senior ICT Technical Architect
5,158 satisfied customers
Keep getting message “at least one of the cartridges has a
Keep getting message “at least one of the cartridges has a problem” message. I have unplugged printer, cleaned cartridges and the black cartridge is brand new. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
2,152 satisfied customers
I have an HP ENVY 5549 printer fairly new and I can't get it
I have an HP ENVY 5549 printer fairly new and I can't get it to copy anything or print even with a USB port connected to my computer. Utility level say that the cartridges are filled by about 30% Can … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
New 5000 HP Envy Printer will not accept printing of only.
New 5000 HP Envy Printer will not accept printing of only … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
6,607 satisfied customers
I have a HP Envy 4520 printer. I installed a new color
Second opinion] I have a HP Envy 4520 printer. I installed a new color cartridge in printer about 3 weeks ago. When I wanted to print a color print last week it does not print any color only black and… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,429 satisfied customers
I just opened a new genuine HP 62XL cartridge to put in my
I just opened a new genuine HP 62XL cartridge to put in my HP Envy 5660 printer, and it didn't work. Looked at it, and all the ink was oozing on the bottom of the cartridge. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
20,793 satisfied customers
I have an HP OfficeJet 6000. Replaced ink cartridges due to
I have an HP OfficeJet 6000. Replaced ink cartridges due to low ink and now black will not print. Have cleaned, and aligned print heads. Also, brand new colored ink cartridges and they now say they ar… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
eratic printing from HP F380 - been cleaned & alingned. printing
eratic printing from HP F380 - been cleaned & alingned. printing very little-sometimes printing grey/green.test page prints lilac/grey/green. New color cartridge installed,refilled black… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,607 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

MD Sadique

MD Sadique

Engineer

1,798 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Sudipto

Sudipto

Engineer

1,740 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

962 satisfied customers

Helpdesk

PCDrMiller

PCDrMiller

Technician

700 satisfied customers

IT Specialist, Print Server Administrator, MFP expert

Joel Kalman

Joel Kalman

Engineer

670 satisfied customers

I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

Charlie

Charlie

Technician

370 satisfied customers

27 years of experience, with the last 20 being exclusively with printers.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x