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I just inserted the hp 61 into my 4500 envy and it says th
I just inserted the hp 61 into my 4500 envy and it says th ey're incompatible--what now? … read more
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I have a HP Envy 5530. Just loaded black cartridge (61XL) and utility shows that it loaded properly, but I get no black printing on test pages. Tri-color cartridge performing perfectly. Ran cleaning p… read more
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Second opinion] Printer Envy 4500 messages on screen indicate it can't hook up to my Mac. The little blue lite is indicating printer is not connected to network. Computer is connected to network. Have… read more
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GM, I changed the ink cartridges in my HP 4500 ENVY: 61 tri-
GM, I changed the ink cartridges in my HP 4500 ENVY: 61 tri- color and 61xl for black. I have been using these as indicated on the printer since i purchased a few years ago. Now it is telling me that … read more
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I have a return. I ordered cartridges for my printer but it
I ordered cartridges for my printer but it was the size. There were five cartridges orderd 3 black and 2 color. They do not fit my printer. I open of the the boxes. and four are unopened. I want to do you have cartridges for hp envy 4500 - 61. If not I would like to return the cartridges and get a refund. … read more
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I was an instaink subscriber for a few years but ended my
I was an instaink subscriber for a few years but ended my purchase contract recently because I stopped working from home about a year ago and now rarely print from my home computer. However, I am now … read more
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I need to insert a color cartridge into my Envy 4500 (?) and
Second opinion] I need to insert a color cartridge into my Envy 4500 (?) and cannot remember how to do it. I can't open the printer... I know how to put it in, just don't want to break the printer for… read more
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Russell H.
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Ever since I tried to order cartridges by online (my printer
Ever since I tried to order cartridges by online (my printer is wired for power), it refuses a correctly installed (appropriate) cartridge. My printer will not print. I need help to undo whatever 'gli… read more
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I have ink cartridge jam on my Envy 4500 all in one using HP
I have ink cartridge jam on my Envy 4500 all in one using HP 61XL. Cleared paper jams and then it says cartridge jam- which causes paper jam. My new cartirdge created problem after a couple of days. I… read more
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I have a envy 4500 when I print something half of the page
I have a envy 4500 when I print something half of the page you cannot read it is to faint … read more
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I have Windows 10, 64 bit and my HP 6520 printeer will not
I have Windows 10, 64 bit and my HP 6520 printeer will not print black anymore, happened right before I changed cartridges thinking that was the problem. How do I fix this? … read more
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I got a HP ENVY 4500 for four years. I always use 61XL
I got a HP ENVY 4500 for four years. I always use 61XL cartridges. Suddenly, the printer stopped , telling me that the cartridge is incompatible. I did not change the cartridge before this message app… read more
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My printer is an HP Envy 4500 print-scan-copy-photo.
My printer is an HP Envy 4500 print-scan-copy-photo. Starting a few weeks ago, whenever I print a page (or pages) the printer stops printing after part of a page, tells me to wait while the ink dries,… read more
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My printer is telling me that I am not using the correct
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Black cartridge levelindicator shows empty wih questionmark.
Black cartridge levelindicator shows empty wih questionmark … read more
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It has the info screen showing INK CARTADGE problem---the
It has the info screen showing INK CARTADGE problem---the following cartridge must be changed. this message is frozen on the scree. I just put in a new black cartridge but the screen is still frozen. … read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,607 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

MD Sadique

MD Sadique

Engineer

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Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Sudipto

Sudipto

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Handy--Andy

Handy--Andy

Technical

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Helpdesk

PCDrMiller

PCDrMiller

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700 satisfied customers

IT Specialist, Print Server Administrator, MFP expert

Joel Kalman

Joel Kalman

Engineer

670 satisfied customers

I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

Charlie

Charlie

Technician

370 satisfied customers

27 years of experience, with the last 20 being exclusively with printers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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