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I have a Brother MFC-9320CW. I replaced the black toner
I have a Brother MFC-9320CW. I replaced the black toner cartridge yesterday and I got error code 1A. 1 then replaced the drum kit for the black cartridge and I still get error code 1A. I have left the… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
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Not my computer, my Brother color printer. MFC-9340CDW laser
I haven't. Let me describe the problem. The printer indicated this morning that a new yellow cartridge is needed. I purchased one and replaced the initial one. But, it still won't print and sends messages to replace the yellow cartridge. … read more
Shefin
Shefin
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My printed copies are very light, particularly the areas
My printed copies are very light, particularly the areas that are supposed to be red text. I have a 9320CW. I just replaced the magenta, cyan and yellow cartridges and still have same sympton … read more
Kris R
Kris R
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My MFC-J451ODW printer has started rapidly depleting the
My MFC-J451ODW printer has started rapidly depleting the black ink cartridge. I don't print often, but a few months back I replaced the large black cartridge, which had been in service for a long time… read more
Kris R
Kris R
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I have a Brother printer .. MFC 9320cw.. and it tells me to
Hi! I have a Brother printer .. MFC 9320cw.. and it tells me to replace the drum. What is that? and where can I get the replacement. Its a 4 color printer/scaner.. and I've had it for 4 years.... mayb… read more
Richard
Richard
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I have MFC 9320cw. Having trouble removing toner cartridges.
I have MFC 9320cw. Having trouble removing toner cartridges. … read more
MD Sadique
MD Sadique
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Diploma in Applied Electronics and Instrumentation
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Cant get printer to work due to non genuine lazer cartrige.
cant get printer to work due to non genuine lazer cartrige. … read more
Kris R
Kris R
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I have a brother MFC 9330CDW printer. It asked me to change
I have a brother MFC 9330CDW printer. It asked me to change the Cyan cartridge which I did and it keeps telling me to change it. I have tried two different cartridges and it still won't work. Can you … read more
Pete
Pete
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I have a MFC-J615W printer and it's reading "unable to print
I have a MFC-J615W printer and it's reading "unable to print F4" and I don't know what that means. … read more
technicalcat
technicalcat
Computer Science
1,859 satisfied customers
Brother MFC 9320cw: Making a loud grinding noise whenever I
Brother MFC 9320cw: Making a loud grinding noise whenever I turn it on or when I try to print … read more
Nathan
Nathan
Bachelors of Science
1,994 satisfied customers
I replaced the Black Ink Cartridge in our Brother MFC 9320CW
I replaced the Black Ink Cartridge in our Brother MFC 9320CW Printer, Fax, Scan machine. I have checked everything but it still says on the screen Replace Toner Cartridge Black K. What am I missing?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
brother mfc j6520dw startup says to replace cyan and black...have
brother mfc j6520dw startup says to replace cyan and black...have done so but will not start… read more
Computech
Computech
Printer Technician
Bachelor's Degree
I am having a problem getting my Brother MFC-5640CN to accept
I am having a problem getting my Brother MFC-5640CN to accept a refill ink cartridge. I had the indication say that the cyan needed to be replaced. I did it, but it does not accept it as it continues … read more
Michelle
Michelle
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Bachelor's Degree
3,028 satisfied customers
Hi, my brother printer MFC-649OCW, had a paper jam that I have
Hi, my brother printer MFC-649OCW, had a paper jam that I have cleared and now it says "Unable to print 70" What does error 70 mean and how do I fix it. Many thanks, Helen… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
We had a Brother MFC 790 which started having trouble printing.
We had a Brother MFC 790 which started having trouble printing. We cleaned it & put 4 new Brother ink cartridges in (3colour & Bk) still no improvement so we brought a new Brother MFC 490, which takes… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
My MFC-6490CW printer has an error message Unable to print
My MFC-6490CW printer has an error message Unable to print 36 paper had gotten stuck in it but we thought that we had removed all of it any ideas?… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have a Brother MFC-5440CN which has worked fine since we
I have a Brother MFC-5440CN which has worked fine since we bought it. This morning, in the midst of a printing job, it beeped and said "unable to Clean, See User's manual, etc." I opened up and checke… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have a Brother all-in-one printer MFC-215C It has stopped
I have a Brother all-in-one printer MFC-215C It has stopped working because the display says 'unable to clean' When I replaced an ink cartridge and did a test print the black was not printing correctl… read more
Computech
Computech
Printer Technician
Bachelor's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,346 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

MD Sadique

MD Sadique

Engineer

1,765 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Sudipto

Sudipto

Engineer

1,577 satisfied customers

DIploma in Computer Hardware

Kamil Anwar

Kamil Anwar

Technician

1,058 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Handy--Andy

Handy--Andy

Technical

962 satisfied customers

Helpdesk

PCDrMiller

PCDrMiller

Technician

700 satisfied customers

IT Specialist, Print Server Administrator, MFP expert

Joel Kalman

Joel Kalman

Engineer

670 satisfied customers

I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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