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Related Printers Questions
I have not received any new ink cartridges. It says to
I have not received any new ink cartridges JA: Are you getting any error messages? If so, what do they say? Customer: It says to change the cartridge JA: The last time you changed your cartridges, did… read more
TechExpertTZ
TechExpertTZ
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I have been an Instant subscriber for several years. Good
I have been an Instant subscriber for several years. Good service. This was from a previous address in B'ham AL I have recently moved to VA. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I have an hp office jet pro 6978. Even though it's changed
I have an hp office jet pro 6978. Even though it's changed printer cartridges and cleaned the nozzles it doesn't print green. Second issue … read more
Jeffrey B
Jeffrey B
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I have always loved HP products. I have a fairly new
Hi, I'm Marian. I have always loved HP products. I have a fairly new Officejet Pro 6978 and cannot get ink. I have a home business (Etsy shop) … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Since my move I cannot get my wireless printer to print from
since my move I cannot get my wireless printer to print from any of my devices. It says it's printing but it is not. HP office jet pro 6978. … read more
Francisco
Francisco
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Bachelor's Degree
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Screen says cannot print. Visit you. Wireless. Screen said
Screen says cannot print. Visit you JA: How are you connecting to your printer: wirelessly or by USB? Customer: Wireless JA: When did you last update the printer driver software? Customer: Screen said… read more
Tech-Expert
Tech-Expert
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BBM
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My old computer died and I received a new one from a friend.
My old computer died and I received a new one from a friend. I register it online with you and I'm paying the Instant ink fee, but it has been a month and I still don't have ink. I'm afraid to order y… read more
Josh
Josh
10,038 satisfied customers
IT SAY CANNOT PRINT VISIT WWW. HPINSTANTINK.COM. HP OFFICE
IT SAY CANNOT PRINT VISIT WWW. HPINSTANTINK.COM JA: What's the brand and model of your printer? Customer: HP OFFICE JET PRO 6978 JA: How long has this been going on with your OfficeJet? Customer: 4MTH… read more
James K.
James K.
Senior ICT Technical Architect
4,913 satisfied customers
I received a new printer - officejetpro 6978 HP today. Have
I received a new printer - officejetpro 6978 HP today. Have been online with hp and we cannot get paper to feed. HP says I need to return/replace. … read more
Josh
Josh
10,038 satisfied customers
Helo, this is my first time replacing the setup ink
Helo, this is my first time replacing the setup ink cartridges in my HP Office Jet Pro 6978. I'm using 920 ink and the printer screens keeps displaying cartridge problem. Remove and reinstall cartridg… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
10,228 satisfied customers
I am installing a hp office jet pro 6968 printer for the
i am installing a hp office jet pro 6968 printer for the first time and it is saying that there is a problem with the print head Oxc19a0013 … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,103 satisfied customers
Installing ink for office jet pro 6978. I do not even know
installing ink for office jet pro 6978 JA: Is this the first time you've had to change the ink for your OfficeJet? Customer: yes JA: Are you getting any error messages? Are you able to open the lid th… read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
1,021 satisfied customers
Was getting a insta ink message on my computer even though i
hi was getting a insta ink message on my computer even though i cancelled intaink...Dont like when a co. shuts down my business over ink,...and yet still getting messages and now my hp 6978 wont work … read more
Sayed
Sayed
Bachlelors Degree in Computer Science
172 satisfied customers
HAVE an HP Office Jet Pro 6978 error code 0x6100004a. Do not
HAVE an HP Office Jet Pro 6978 error code 0x6100004a … read more
Jeffrey B
Jeffrey B
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Information Technology
2,330 satisfied customers
I have been having some problems with an ink cartridge
I have been having some problems with an ink cartridge clicking in ...in my Hp office Jet pro 6978. I finally got another cartridge to work. my printer is about 3-4yrs old so I thought perhaps I shoul… read more
Sayed
Sayed
Bachlelors Degree in Computer Science
172 satisfied customers
The printer prints out a few pages and then just blank
The printer prints out a few pages and then just blank pages.. We replaced the ink cartridge recently and there is plenty of ink. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I need to connect my printer to my computer. model printer
i need to connect my printer to my computer. model printer is hp 6978. can you send me a link to download the driver? my email is cclatouche @yahoo.ca. … read more
Josh
Josh
10,038 satisfied customers
I have a new HP officejet pro 6978 printer. I also have a
I have a new HP officejet pro 6978 printer. I also have a new computer that has windows 10. I have used the printer several times on line. Was working perfectly. Came back and can not turn it on. … read more
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Jason Jones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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