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Hp 5255 office jet.can not clear paoer jam. Can not see.
also after loading paper tray it does not go in all the way ;consequently paper tray door /front end is not completely closed … read more
DomenickP528
DomenickP528
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Shawn L
Shawn L
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Hp6520 all-in-one-series. When I hit printout sends three
hp6520 all-in-one-series. When I hit printout sends three pages through blank, and fourth one jams the printer. Clear jam and it does it again. Help! Oh,whenI turn it upside down to look,I see a sprin… read more
Ameen Khan
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I purchased new ink cartridges as the ones in printer were
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Randy IT Tech
Randy IT Tech
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The print cartridges are stuck. ENVY5540. On !st No on
The print cartridges are stuck JA: What's the model of your printer? Customer: ENVY5540 JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?… read more
VanHilton M
VanHilton M
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I have a HP OfficeJet Pro 8715 and for the first time, ever,
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Randy IT Tech
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PAPER JAM. HP 8710. STARTED THIS MORNING. Don't know. I can
PAPER JAM JA: What's the brand and model of your printer? Customer: HP 8710 JA: How long has this been going on with your HP printer? Customer: STARTED THIS MORNING JA: When did you last update the Op… read more
Hema Malini
Hema Malini
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i have hp printer laser jet 1012 ser # XXXXX i have a
i have hp printer laser jet 1012 ser # XXXXX i have a paper jam and need instructions on how to get out the paper tray, toner cartridge to get to the jam. if you have any diagrams or detailed instruct… read more
bill
bill
ctc
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I have an HP printer -- model number P2055dn. I have a bad
I have an HP printer -- model number P2055dn. I have a bad paper jam in the rear area of the printer. What can I do to unloosen the jam?… read more
Sandeep Pamarati
Sandeep Pamarati
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hp970cxi - printer nor resetting - new cartidges installed
hp970cxi - printer nor resetting - new cartidges installed - please suggest solution Message received is 'paper jam or paper too long' also three lights on on printer flash consecutively until the cen… read more
Tom K
Tom K
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When asked to print, my HP Photosmart C6180 All-In-One printer
When asked to print, my HP Photosmart C6180 All-In-One printer makes a sound like the paper is jaming and then shows message to load paper in tray face down, which I have done. I remove the crinkled p… read more
abbas924
abbas924
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my HP C4280 All in one printer insists that there is a paper
my HP C4280 All in one printer insists that there is a paper jam, when I've cleared out all the paper possible. Can you help?… read more
Tom K
Tom K
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My photo tray on my HP C5180 is not working. I am trying to
My photo tray on my HP C5180 is not working. I am trying to print off some pictures and I keep getting the message that there is a paper jam. I have taken off the back panel and there is no paper jam … read more
Andy
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I keep getting the message that the print cartridge is jammed.
I keep getting the message that the print cartridge is jammed. I open the printer and have looked but I can not find the cause of this message. I have installed and uninstalled the print cartridges an… read more
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Our HP Officejet 6500 Wireless printer has a carriage jam.
Our HP Officejet 6500 Wireless printer has a carriage jam. The printer is 1 month old. Any suggestions? We live in Edwards CO 81632 and there seems nobody in the valley servicing HP Printers.… read more
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Im installing a new HP Officejet Pro 8500 Premiere all-in-one
I'm installing a new HP Officejet Pro 8500 Premiere all-in-one Printer A909n, and if says it has a paper jam,the print cartridge cradle cannot move. To clear the jam I'm supposed to do what? Where is … read more
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Andy
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Hello, I have an HP DeskJet 3740 printer, that although
Hello, I have an HP DeskJet 3740 printer, that although it has paper in the paper tray, everytime I go to print, I get an error message on my computer screen stating I need to add more paper. I have t… read more
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I have a new (2wks old) officejet pro 8500 a909g all in one
I have a new (2wks old) officejet pro 8500 a909g all in one that stopped working because of a "carriage jam". The carriage moves and I have found no paper to clear. Also, when I turn it off and start … read more
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Freddy M.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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