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HP 8970 printer won't print: HP 6978 printer won't print My
HP 6978 printer won't printMy 3.5 years old HP printer has become dysfunctional.About 6 months ago it stopped scanning, which was a nuisance.It now has stopped printing, which is unacceptable. SpecificallyIt will not print via the wifi network from Bonnie's laptop It will not print from documents on my desktop It will not print documents placed on the glass platform It will not print documents placed on the top feed trayThe wifi symbol is illuminated, indicating it is operational.Curiously the printer does output blank paper (with no printing on it) when "print" is triggered.I've powered off and rebooted with no success.Any thoughts? Is it worth uninstalling the software and then re-installing it?Thanks,Al … read more
Nolan Webb
Nolan Webb
255 satisfied customers
The printer stopped printing in the middle of a document,
The printer stopped printing in the middle of a document, and I can't get it to resume. … read more
JuliusC93
JuliusC93
Network Operations Center Technician
Bachelor's Degree
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My printer one print. I've only had it a few months. It will
My printer one print. I've only had it a few months. It will print if I want to copy something but when I try to print something from online it won't … read more
Jason Jones
Jason Jones
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Yesterday, I The printer model is. The printer model is a
The printer model is a Color Laser Jet Pro MFP M277dw. Yesterday, I tried to print several 1 page summaries from an excel spreadsheet. The hyper links from the excel spreadsheet takes you to 1 page summary documents. I was able to print about two 1 page summary documents. But after that when I tried to print additional summary documents from the links, the printer began printing "geberish' at the top of each page - #a*@Ja780a%)G^. It looks more like an algebra problem at the top of each page. The problem is the printer won't stop printing this even when i turn off the printer. I turned off the printer yesterday about 6:00 pm to stop wasting pages. Then I turned the printer back on about 12:00 pm eastern today and it resumed printing all of the geberish described above. After allowing it to print 20 plus pages I notice the pages printed were very hot so I turned off the printer once again. Can the printer be fixed? Is a new printer needed? Please help. My email is***@******.***. … read more
Hema Malini
Hema Malini
B Tech
558 satisfied customers
It would help if I could talk to someone personally. I have
it would help if I could talk to someone personally. I have a new printer that I have used only a few times. Desk Jet 2652 Today I was printing a long document (58 pages) and about halfway through I g… read more
Robert M.
Robert M.
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Bachelor's Degree
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How do I cancel a print job in the middle? I have a desktop
How do I cancel a print job in the middle? I have a desktop iMac, and can't find a place to cancel. There are 25 pages left that I don't want to print. Can you help? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,947 satisfied customers
I have a HP Photosmart 7510. I paused a document and it will
I have a HP Photosmart 7510. I paused a document and it will not resume, even after I selected resume for the document. I have now erased all the docs but it still says the printer is "paused." How do… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
901 satisfied customers
I have a home network and my printer (HP Officejet 6480) is
I have a home network and my printer (HP Officejet 6480) is connected wirelessly. For many months when I clicked "Print" on my computer (Acer Aspire 5740-6378) it printed very quickly, which is still … read more
Robert M.
Robert M.
Consultant
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Lexmark S300-S400 Series printer, cant get documents to print,
Lexmark S300-S400 Series printer, can't get documents to print, they are in the queue, try to delete them all and resend to print...just stay in queue...there is one that has been in the queue, stauts… read more
Tim W.
Tim W.
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Associate Degree
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Cannot print as there is a document in line that I cannot delete.
Cannot print as there is a document in line that I cannot delete. It wa a 3 page item that I tried to stop after 1 page. How can I delete that so I can print something else. I have a Canon PIXMA MP240… read more
Tim W.
Tim W.
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I have a Canon Pixma ip4000 printer connected to my home printer.
I have a Canon Pixma ip4000 printer connected to my home printer. When I tried to print a document the orange light began to flash. It flashes orange eight times, then the green stays on for a few sec… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
pixma mp 470 tried re-installing, scanner stopped working
pixma mp 470 tried re-installing, scanner stopped working and cannot print more that the first page of any reports. Will only print page 1. help… read more
boxfrederick
boxfrederick
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Bachelor's Degree
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I am running WindowsXP SP3 with a Canon PIXMA MP800. I use
I am running WindowsXP SP3 with a Canon PIXMA MP800. I use Canon brand cartridges - no refilled refurbed or recycled brands. I use plain, 8.5x11 multipurpose paper. It's been working great for several… read more
Tim W.
Tim W.
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i want to stop the printer from printing a document so i press
i want to stop the printer from printing a document so i press cancel . however when i want to resume printing something else it just goes back to original document and prints it over and over .please… read more
Copier/PrinterGuy
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Resume light on my HP Deskjet 6940 keeps blinking and printer
"Resume" light on my HP Deskjet 6940 keeps blinking and printer will not print, though there is plenty of paper loaded and ink cartridges are fine. In fact, if I fiddle around, turning on and off, I c… read more
Sudipto
Sudipto
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High School or GED
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On my Lazer Jet 6P, I cannot get the printer to stop printing,even
On my Lazer Jet 6P, I cannot get the printer to stop printing,even after I repeatedly pushed the Job Cancel button. Moreover the printer keeps printing the same old material,over and over. What can I … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a Canon printer BJC-80 which has not been used for a
I have a Canon printer BJC-80 which has not been used for a long time. I bought the new connecting cable and the new ink cartridges. I downloaded the drivers from Canon and Driver Detective. My printe… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I have a HP Color LaserJet CP1215. When I hit print nothing
I have a HP Color LaserJet CP1215. When I hit print nothing happens. Yes it is plugged in with normal lights on. All of the connections appear in the connected positions. The green light is on the fro… read more
Michael Hannigan
Michael Hannigan
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,037 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,708 satisfied customers

11 1/2 + yrs experience, inkjets & lasers, from huge to portable

MD Sadique

MD Sadique

Engineer

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Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Robert M.

Robert M.

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30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

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Handy--Andy

Handy--Andy

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Helpdesk

Kamil Anwar

Kamil Anwar

Technician

901 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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