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Just changed our 564 black ink cartridge in our Photo Smart
Just changed our 564 black ink cartridge in our Photo Smart 6520 unit and it is printing very light grey. We tried cleaning the printer head and running an alignment but still having the same problem … read more
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Sheri
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I'm having a problem with my printer. Wireless I believe.
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Joseph Natividad
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Steve! Hope you can help. I have a HP Photosmart 5520
Hi Steve! Hope you can help. I have a HP Photosmart 5520 printer. It stopped printing a couple days ago. I replaced all of the ink cartridges (colors and black) with HP 564s. I made sure the Internet … read more
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Trying to to replace ink cartridge I have 564 xl and it
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The black won't print. How do I check the printhead? HP
The black won't print. How do I check the printhead? … read more
Shefin
Shefin
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My hp 5520 will print in color but not in black and. CX042A.
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technicalcat
technicalcat
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We installed five cartrdides (new) into printer after
We installed five cartrdides (new) into printer after finally figuring out that the fifth cartridge on the left had to be a PHoto Ink 564. But it is still not printing in black. This has been an ordea… read more
Suhasini Velu
Suhasini Velu
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Yesterday I purchased a new hp 564 XL black Ink Cartridge
Good Evening, yesterday I purchased a new hp 564 XL black Ink Cartridge installed it into the printer and nothing. So, I took it back to the store made an even exchange and installed a new ink cartrid… read more
Josh
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The black ink cartridge ran very low.. I placed it and could
The black ink cartridge ran very low.. I placed it and could not get the new print to print. The colored inks were also so I went out and got new cartridges and even changed the black again . When I p… read more
Josh
Josh
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Purchased new 564 XL Black ink. Installed to photosmart plus
Purchased new 564 XL Black ink. Installed to photosmart plus B 210 and could not copy in black at all. Took out cartridge and placed into my other printer Photo smart 309 a series and cold not print o… read more
Richard
Richard
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L Tried to load 546 xl and 564 black. HP photo smart 7520.
l Tried to load 546 xl and 564 black. HP photo smart 7520. printer will not work says cartridge missing. also printer offline. help … read more
Nathan
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ComMy color cartridges work, but the black does not.???? HP
comMy color cartridges work, but the black does not.???? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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In purchasing the 564 black cartridges how can you identify
In purchasing the 564 black cartridges how can you identify the 564 photo ( with symbol of bow tie) vs the regular black larger cartridge ( symbol of a trapezoid)? the packaging typically does hot dis… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have been using a 564 XL black cartidge on my C6380 printer
I have been using a 564 XL black cartidge on my C6380 printer for a long time with no probems. The ink apparently ran out (it stopped printing black), and I replaced it with a new cartridge, The black… read more
Michael T
Michael T
2,362 satisfied customers
My question concerns the Photo Black ink used by my HP Photosmart
My question concerns the Photo Black ink used by my HP Photosmart Premium. No. 564. the only ink I can find in 564 Photo is in a new reddish box and the cartridge is narrow and does not fit the slot f… read more
Michael T
Michael T
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I have an HP 7515 All in one printer. I am using HP Ink 564.
I have an HP 7515 All in one printer. I am using HP Ink 564. The XL Cartridge is full, and the PHOTO shows a warning light. I cannot print black and white documents currently. I rarely print photos. I… read more
Richard
Richard
Retired
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Help: just replaced color toner cartridge but that didnt fix
Help: just replaced color toner cartridge but that didn't fix the problem. Printer prints maybe one page okay, then spotty printing, sometimes bottom of page prints only every ten lines or so somtimes… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
my black ink is not showing. I bought PHOTOASMART 564 XL
my black ink is not showing. I bought PHOTOASMART 564 XL CARTRIDGE 800 PAGES BUT THE ONE NI THE PRINTER JUST HAD 300. cAN THIS NEW ONE BE USED OR DO i HAVE TO GO BACK TO THE 300 ONE or CAN i MAKE SOME… read more
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Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,597 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,666 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Md. Sadique

Md. Sadique

Engineer

1,659 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,582 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,417 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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