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I have inserted all new cartridges but the black does not
I have inserted all new cartridges but the black does not show on print test. Printing documents do not print black text. I have cleaned the print heads and have tried a second new black cartridge. Am… read more
Benjie
Benjie
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Black ink wont print. Went through cleaning process still
Black ink wont print. Went through cleaning process still didn't work. Purchased new printhead (not HP) worked a couple days now black not printing again … read more
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Ameen Khan
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my HP Photosmart 6510 will no longer print in black and white.
my HP Photosmart 6510 will no longer print in black and white. I have put in new cartridges, cleaned printheads, aligned cartridges, shut power off and removed power cord, but it still will not print … read more
Michael T
Michael T
2,362 satisfied customers
I purchased a PrestigePro 805 about 2 years ago, just put in
I purchased a PrestigePro 805 about 2 years ago, just put in new cartridges and find the color printing is awful. It is mostly red tone and even when printing black only has a red tone. At the price o… read more
RPI Solutions
RPI Solutions
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I have replaced the ink cartridges in my HP 309a twice. Each
I have replaced the ink cartridges in my HP 309a twice. Each time the display shows them low on ink. I got one at walmart and three at staples. I have been through the align procedure the clean printh… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
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my printer cant copy in black. I change the black ink cartarage
my printer can't copy in black. I change the black ink cartarage and followed to promts on the view screen. The copier went thru the check proceess and printed a color check sheet. All colors except b… read more
RPI Solutions
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HP 309a printer (all-in-one) My black ink wont print. I
HP 309a printer (all-in-one) My black ink won't print. I ran all the tools menu. (alignment, clean printheads, etc.) 'Put in new ink cartridge. 'Still won't print black. Curiously, it said "failed ali… read more
Travis B.
Travis B.
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High School or GED
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Hello, My PIXMA MP830 will not print black ink only --
Hello, My PIXMA MP830 will not print black ink only -- the sheet comes out blank. The color printing function is fine and prints with no problem. This started a few days ago. I've gone througth all th… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
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having problem with my HP Photosmart C4680 - message Print
having problem with my HP Photosmart C4680 - message: Print Cartridge Problem. It was printing then all of a sudden it seemed to be dragging. Installed a new black cartridge about 2 weeks ago. Just in… read more
RPI Solutions
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Dear Sir or Madam, I have a HP Deskjet F4480 Printer. I
Dear Sir or Madam, I have a HP Deskjet F4480 Printer. I just loaded up a new HP#60 Tricolor Cartridge and a new HP#60 Black Color The Black Color prints but the Tricolor Cartridge does not print at al… read more
RPI Solutions
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HP Officejet Pro L7600 series Printer wont print black
HP Officejet Pro L7600 series Printer won't print black ink, but cartridge is filled and relatively new. It printed okay previously, but started to have intermittant smudging problems a few days ago, … read more
Sudipto
Sudipto
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I have an hp psc 2170 series all-in-one and have just replaced
I have an hp psc 2170 series all-in-one and have just replaced the ink cartridges. #56 for black and #57 for right. The alignment page seemed to come out correct. O can print out a fine black page but… read more
RPI Solutions
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I just replaced the black ink cartridge # T032120 in my EPSON
I just replaced the black ink cartridge # XXXXX in my EPSON Stylus CX5400. All cartridges now have at least 50% of the ink volume. Now nothing prints, black or color. The printer was workng just fine … read more
James
James
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I have an Office Jet pro 8500 series printer--purchased within
I have an Office Jet pro 8500 series printer--purchased within the last six months. The message read: "Replace the following ink cartridge: HP 940 black (K)". I purchased an new cartridge, dropped it … read more
Andy
Andy
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We have an 8 year old psc750 that has been a great printer,
We have an 8 year old psc750 that has been a great printer, scanner and copier until a couple of weeks ago. It will now print only a couple of pages and then the printing become progressively less vis… read more
RPI Solutions
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I do use new HP ink cartridges. I followed your suggestions
I do use new HP ink cartridges. I followed your suggestions but I am unable to print using the black ink even the cartridge is full. I tried to clean the prinheads and I tried to align the printer and… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
does not print in black printer reports alignment failed
does not print in black printer reports alignment failed: refer to device documentation for details tried using setup to do automatic alignment and it always reports alignment failed ink is full using… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I changed a new black print cartridge in my H P Office Jet
I changed a new black print cartridge in my H P Office Jet J5700 and followed the instructions to align same but the window continues to say I need alignment.… read more
Carl Poersch
Carl Poersch
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,597 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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Md. Sadique

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Robert M.

Robert M.

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Sudipto

Sudipto

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Handy--Andy

Handy--Andy

Technical

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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