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My HP officejet pro 8600 is offline and I'm having trouble
Hello My HP officejet pro 8600 is offline and I'm having trouble getting it back online … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
Everytime i send something to the printer it gives me an
everytime i send something to the printer it gives me an error and says it is offline and I have to turn it off and turn it back on then it will print what do I need to change to make it print correct… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
I have a HP Pavilion 20 computer and a HP ENVY 4500 orinter.
I have a HP Pavilion 20 computer and a HP ENVY 4500 orinter. WHen I try pronting from a website I ger error message "Can only print form apps" … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
I have connected by printer to my WiFi using the menu on the
I have connected by printer to my WiFi using the menu on the printer and it said it was connected and the network test results passed but the green indicator on the printer is no lit and none of my de… read more
Sheri
Sheri
Expert
Bachelor's Degree
2,532 satisfied customers
My computer is not communicting with my HP Office jet Pro
My computer is not communicting with my HP Office jet Pro 8600 … read more
Shefin
Shefin
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Engineering Diploma
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Can't get my HP Officejet 5740 to set up with my HP
can't get my HP Officejet 5740 to set up with my HP computer. Wireless or with a directly. Please help, going crazy. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
Comcast gave me a new modem and now I don't have any
Comcast gave me a new modem and now I don't have any connection (wireless) to my printer. he plugged the printer into the modem, no connection; I plugged it into the Netgear, no connection... … read more
Josh
Josh
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Associate Degree
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I have an 830 - I just moved and changed ISP to Time
I have an 830 - I just moved and changed ISP to Time Warner/Spectrum - same equipment - now I can't print wirelessly. See printer on network map before router. Tried all the troubleshooters - no good … read more
Byron
Byron
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Bachelor's Degree
2,194 satisfied customers
Just purchased the Canon PIXMA MG3600 Series printer. All
Just purchased the Canon PIXMA MG3600 Series printer. All went well up to the setting up the WIFI and or USB cable. I have the Set Up disk in the computer. Have tried the trouble shooting hints with n… read more
Josh
Josh
It Support Specialist
Associate Degree
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I have just installed a Canon Pixma MG3520 and I can't print
I have just installed a Canon Pixma MG3520 and I can't print wirelessly. The test page comes out fine through the wireless, however I still am unable to print any documents through the wireless system… read more
Jason Jones
Jason Jones
AAS Information Technology
13,180 satisfied customers
I have a home wifi setup connecting my Dell laptop to an HP
I have a home wifi setup connecting my Dell laptop to an HP OfficeJet 6700 Premium printer, which is supposed to support Apple Airprint printing. For the past 2 years I've also had an Apple iPhone 4S … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
1,582 satisfied customers
I have a Macbook Pro (OS 10.8.4) already connected and working
I have a Macbook Pro (OS 10.8.4) already connected and working with USB cable on an MFC-J6510DW wireless printer. It is not working wirelessly, though. The printer is already set up and is working wir… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
How can I stop my new MacBook Pro from disconnecting to my
How can I stop my new MacBook Pro from disconnecting to my wireless prionter everytime I move it? The wireless connection is very strong. Thanks for your help.… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
MacIntosh closes usb port for printer and it is always
MacIntosh closes usb port for printer and it is always off-line. How to re access it? Very simple steps as I am ancient user. think of teaching a chimp how to do it.… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
My printer says it is ready to print, my computer is all set
My printer says it is ready to print, my computer is all set on the network and appears ready but I am not able to print. I have had this whole set up work before but somehow it will revert to off lin… read more
networkwiz
networkwiz
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Master's Degree
414 satisfied customers
I have what could be a printer problem and a question about
I have what could be a printer problem and a question about what may be the best solution. I work on a mac-- I also have a pc. I have 2 printers-- colr and black/white. I can print off of the pc--- bu… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
Hi there I am having trouble getting up my new Canon Pixma
Hi there I am having trouble getting up my new Canon Pixma MX420 printer. I can get it to print via USB but I am now trying to get it to print wireless. I have inserted the software CD and followed th… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,597 satisfied customers
We have an HL-5370DW printer. It was working normally on our
We have an HL-5370DW printer. It was working normally on our office wireless network. We tried to install a new computer and were prompted to hold the "Go" button down for 10 seconds to get the set-up… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,597 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,666 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Md. Sadique

Md. Sadique

Engineer

1,659 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,582 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,417 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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