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I have a new Mac with the Mojave OS and my CanoScan 8800F
I have a new Mac with the Mojave OS and my CanoScan 8800F says it needs an update to run … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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I cannot neither quit nor remove my MP Navigator EX 5.0 from
I cannot neither quit nor remove my MP Navigator EX 5.0 from my desktop which is preventing me from Updating my MacOS 10.14.2. Can you help? … read more
Jason Jones
Jason Jones
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12,960 satisfied customers
I have a Canon CanoScan Lide 210 scanner, which I have been
Hi! I have a Canon CanoScan Lide 210 scanner, which I have been using happily for several years. I just went to scan a document, and I'm being told that I am missing a driver to enable Solution Menu E… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Actually, it's my scanner. I have a Canoscan 9000F. Since I
Actually, it's my scanner. I have a Canoscan 9000F. Since I upgraded my computer to Mac OS 10.13.3 recently, I've been unable to connect properly to the scanner. Will I be able to upload a fix for thi… read more
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I have a CanoScan 9000F and use an iMac with High Sierra.
I have a CanoScan 9000F and use an iMac with High Sierra. Suddenly I cannot get MP Navigator EX 3.1 opened anymore. A message says MP Navigator EX quitted unexpectedly. I tried every thing, but unsucc… read more
Harry
Harry
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I have a new iMac with High Sierra 10.13.2. I down loaded
I have a new iMac with High Sierra 10.13.2. I down loaded the latest drivers off the Canon website and MP Navigator Ex 2.0. I connected my CanoScan 8600F scanner. The computer does not recognize the s… read more
Richard
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MP Navigator EX quit unexpectedly" message whenever I try to
quot;MP Navigator EX quit unexpectedly" message whenever I try to open MP Navigator EX 3.1 to scan from PIXMA MX870. macOS High Sierra just updated to Ver 1013.1. Is this why? Is there a fix? … read more
Kris R
Kris R
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I have Canon MG5220. I use MP Navigator EX when scanning and
I have Canon MG5220. I use MP Navigator EX when scanning and I make PDF files with it. However when I updated my Mac to macOS High Sierra the application would no longer run. Can I get an updated vers… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
We upgraded my iMac to El Capitan and now my CanoScan 5600F,
We upgraded my iMac to El Capitan and now my CanoScan 5600F, admittedly quite old, will not scan on Basic Mode or Advanced Mode. It will scan on Auto scan mode but then one has to wait until it makes … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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This Q is about scanning 35mm slides using CanoScan 5600F
This Q is about scanning 35mm slides using CanoScan 5600F with PC running Windows 8. I could scan OK with my old computer running Windows XP Professional, but trying to scan with the new PC I get one … read more
Viet - Computer Tech
Viet - Computer Tech
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Pixma MP560 prints ok, makes copies ok,BUT When try to open
Pixma MP560 prints ok, makes copies ok,BUT When try to open scanner driver, get the following message Process: MP Navigator EX 3.0 [2299] Path: /Applications/Canon Utilities/MP Navigator EX 3.0.app/Co… read more
Shefin
Shefin
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Engineering Diploma
5,083 satisfied customers
SINCE UPGRADING TO WIN 7 FROM VISTA TO USE MY CANOSCAN 5600F
SINCE UPGRADING TO WIN 7 FROM VISTA i AM UNABLE TO USE MY CANOSCAN 5600F AS IT FAILS ON MP NAVIGATOR EX. i have tried downloading for the last 6hrs without success. all keeps failing I have used drive… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
5,481 satisfied customers
l have a Canon MX 310 printer and an associated MP Navigator
l have a Canon MX 310 printer and an associated MP Navigator EX 1.0 Scanner. I have bought a new iMac OS X (10.6.8). The company from which I bought my new iMac transferred the whole of my old iMac OS… read more
Shefin
Shefin
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Engineering Diploma
5,083 satisfied customers
I have purchased a Canon 5600F scanner. Working with laptop
I have purchased a Canon 5600F scanner. Working with laptop 64 bit loaded with Windows 7, on trying to scan a document, it messages "MP Navigator EX has stopped working" . Have had computer checked an… read more
Russell H.
Russell H.
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Loaded CanoScan 5600F on Windows 7 Home Premium, then have
Loaded CanoScan 5600F on Windows 7 Home Premium, then have error message when attempting scan - 'driver supporting navigator not installed… read more
networkwiz
networkwiz
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Just purchased CanoScan 5600F for use with a MacBook Pro. The
Just purchased CanoScan 5600F for use with a MacBook Pro. The MP Navigator EX won't open - get the dreaded application quit unexpectedly message.… read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
I have just purchased a Canon MP550 and connected it to my
I have just purchased a Canon MP550 and connected it to my imac, operating system 10.4.11. I can use most functions,print Docs, copy,use OCR etc. very happy, until I went to scan and print a photograp… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a Canon Pixma MP190 Serial No. QH73195 and the MP Navigator
I have a Canon Pixma MP190 Serial No. QH73195 and the MP Navigator EX will not open when I try to scan. My email is: [email protected]… read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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