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I am trying to get our Brother MFC-J625DW to connect to our
Hi, I am trying to get our Brother MFC-J625DW to connect to our laptop. I have confirmed with our internet supplier that our internet is working and he walked me through how to reconnect to the printe… read more
Shefin
Shefin
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Engineering Diploma
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My printer has suddenly started saying 'no PC found' when I
My printer has suddenly started saying 'no PC found' when I try to scan. It is wireless enabled, and worked fine until about a week ago. There haven't been any updates so I'm not sure why it suddenly … read more
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I have a Brother MFC 7840W printer. I had a wireless
I have a Brother MFC 7840W printer. I had a wireless connection to my computer until we got a new modem and router. Now it won't connect. … read more
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Shefin
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MFC-9130CW - purchased May 10, 2016 The printer is not
MFC-9130CW - purchased May 10, 2016 The printer is not recognising to print from my programs.… read more
Viet - Computer Tech
Viet - Computer Tech
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I have a Brother MFC 7630-N multifunction printer, and I
Hi! I have a Brother MFC 7630-N multifunction printer, and I love it. I have had it for a while, and I had no problem connecting wirelessly from my Macbook Air laptop to it when I bought it. Then, rec… read more
Viet - Computer Tech
Viet - Computer Tech
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I have two issues. The first is that I cannot install the
Good Day, I have two issues. The first is that I cannot install the printer mfc-7820. I can ping it, but I cannot install it on my Dell computer. Computer was upgraded to Win10. Secondly, this install… read more
Michael Hannigan
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I had to update my router. Now my Brother MFC-7840W isn't
Customer: I had to update my router. Now my Brother MFC-7840W isn't connecting to the network/my computer. It shows up as an added printer, but i can't get the test page to print. I wanted to set up a… read more
littlerusty2005
littlerusty2005
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HI, My Brother mfc-145 CW printer will not communicate with
HI, My Brother mfc-145 CW printer will not communicate with my wifi PC. or vice versa. when I check the IP address on the printer it is nothing but zero's. My PC cant even see the printer at the momen… read more
Shefin
Shefin
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I loane out my Brother MFC 7440N out to a friend. When it
I loane out my Brother MFC 7440N out to a friend. When it came back, it would copy, fax, scan, but not print. It seems to be stuck in some mode (fax). Have tried various command codes, but no result. … read more
Russell H.
Russell H.
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HI,I have a Brother MFC 9120 Printer which I had connected
HI,I have a Brother MFC 9120 Printer which I had connected to a wirless modem/router by ethernet cable into the router and it was working fine. I have now changed to a new Belkin wireless router/modem… read more
Bernie
Bernie
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Bachelor's Degree
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After securing my wireless network with a password XXXXX D-link/
After securing my wireless network with a password XXXXX the Brother MFC-J615W wireless printer is no longer connected to the network..… read more
networkwiz
networkwiz
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Hi, I have Brother MFC 6490CW printer and have problems printing
Hi, I have Brother MFC 6490CW printer and have problems printing from wireless from my laptop. I am using windows 7 Ultimate. The problem had just started after a technician installed a new router. Fi… read more
Sandeep Pamarati
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we have a new MFC-J615W printer. The colors are faded and washed
we have a new MFC-J615W printer. The colors are faded and washed out,not bright. We installed new, fullsized cartridges hoping that was the problem. Nope, the pictures are still washed out and faint. … read more
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Hello--I have 2 newish brother printers that I have enjoyed.
Hello--I have 2 newish brother printers that I have enjoyed. The MFC-9840CDW and MFC-6490CW are used wirelessly by both my mac and pc. Recently, I changed my router to a Cisco and since then I have no… read more
Sandeep Pamarati
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i have a new laptop and have installed my brother printer mfc990cw,
i have a new laptop and have installed my brother printer mfc990cw, i can print documents from the pc to the printer but i cannot scan documents from printer to pc, anly suggestions… read more
Jess
Jess
Bachelor's Degree
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have a router and several PCs setup..trying to install printer
have a router and several PC's setup..trying to install printer using router so that all PC's can print to printer. Everything is hardwire with cat5 cable pinter= Brother MFC 9840 CDW… read more
Richard
Richard
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I have a brother MFC-490CW. I cannot scan a document when
I have a brother MFC-490CW. I cannot scan a document: when I hit the "Scan" button the display says "Check connection" and beeps. I cannot FAX either. When a slide my document in, it says "ADF Ready".… read more
Russell H.
Russell H.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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