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Hp printer 6978 is offline with mac. Wireless. Not since
Not since purchase last year. Printer was fine til purchased new router. Went into hp printer panel and changed network name and printed out detail … read more
technicalcat
technicalcat
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I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I says paper jam - but no paper jam, that it was turned off incorrectly, but the only way it was turned off is with a power outage. How can I… read more
technicalcat
technicalcat
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Harry
Harry
267 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Sudipto
Sudipto
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High School or GED
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It will not pull the paper thru and it will keep going
it will not pull the paper thru and it will keep going saying it is printing … read more
David L
David L
Bachelor's Degree
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I keep getting an error message to load paper when I have
I keep getting an error message to load paper when I have paper in the drawer … read more
Richard
Richard
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IT KEEPS SAYING ITS JAMMED. i KEEP OPENING EVERYTHING UP TO
IT KEEPS SAYING ITS JAMMED. i KEEP OPENING EVERYTHING UP TO CHECK BUT NOTHING IS THERE. i HAVE TRIED TURNING IT OFF AND ON. STILL NOTHING. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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Error code 6202, Kodak esp 7 Error Code 6202. Have tried
Kodak esp 7 Error Code 6202. Have tried switching it off and on but just comes back with error code … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I started an inquiry yesterday but had to leave before my
I started an inquiry yesterday but had to leave before my problem was solved! David:can't clear a Paper jam message… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
On my Epson Aculaser c1700 I printed various envelopes of plain
On my Epson Aculaser c1700 I printed various envelopes of plain paper, no problem. All of a sudden, after the last one, the printer indicates paper jam. I have opened the back and checked several time… read more
Michelle
Michelle
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Bachelor's Degree
2,851 satisfied customers
My HP OfficeJet Pro L7680 is giving me a "clear paper jam"
My HP OfficeJet Pro L7680 is giving me a "clear paper jam" message. I've taken it all apart and there is no paper jammed anywhere in it. But it won't seem to reset. I have also shut down and unplugged… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
I have an HP 5510 printer. I had a paper jam which I managed
I have an HP 5510 printer. I had a paper jam which I managed to fix, no problem. Now it says I have a cartridge jam. I have tried everything it tells you several times to no evail. Message just comes … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
HP Office Jet Pro 8500 A909g It keeps giving me the message
HP Office Jet Pro 8500 A909g It keeps giving me the message that there is a paper Jam and there is no paper jammed. (I don't think that there ever was.) I have taken the back off; clicked "ok"; turned… read more
Russell H.
Russell H.
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Ive been using a Canon MX860 mulit-function printer for at
I've been using a Canon MX860 mulit-function printer for at least a year. I've had no problems using it for at least a year at home with my MacBook Pro and a Linksys Wireless G printserver. No problem… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,578 satisfied customers
I am having a problem getting my DCP6690CW printer back on
I am having a problem getting my DCP6690CW printer back on line after clearing a bad paper jam. After clearing several screwed up pieces of the unfortunate page, the printer keeps indicating "printer … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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HP C309a printer. Display says there is a paper jam. none visible.
HP C309a printer. Display says there is a paper jam. none visible. computer tells me the carriage is jammed. Any suggestions how to unjam it?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
HP Photosmart 2575 All-in-One Printer. Having cleared a (rare)
HP Photosmart 2575 All-in-One Printer. Having cleared a (rare) paper jam, when I try to print or copy something, machine keeps saying I still have a paper jam. But I don't. It just pushes through shee… read more
online_help
online_help
Master's Degree
806 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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