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I have an HP Officejet Pro 8710 and keep getting paper jam.
i have an HP Officejet Pro 8710 and keep getting paper jam. Ive havecleared it over and over but keeps jamming in the back roller. … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
563 satisfied customers
I just upgraded my MAC desk top to Catlina. I have a
I just upgraded my MAC desk top to Catlina. I have a HPOffice Jet Pro 8710. Catalina seems to be demanding that I use it wireless, which is ok, but I haven't been able to figure out how to make that h… read more
Ashik
Ashik
Master's Degree
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I purchased new ink cartridges as the ones in printer were
I purchased new ink cartridges as the ones in printer were empty. After putting the new cartridges in the appropriate positions I got an error message on the printer screen. My printer is HP OfficeJet… read more
Randy IT Tech
Randy IT Tech
4,037 satisfied customers
I just had a paper jam with my HP Office Jet 8710. I
Hi Pearl, My name is***** just had a paper jam with my HP Office Jet 8710. I relieved the jam in back by pulling off the rear and now I can't seem to fit the piece back into the machine. I am afraid t… read more
Kent
Kent
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Hp officejet pro 8720 paper jam I opened the front and
hp officejet pro 8720 paper jam I opened the front and couldn't see any paper from this side -- I opened the "back" door and took out the white grill like panel - there is a sheet of paper stuck there… read more
Md. Sadique
Md. Sadique
Engineer
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I have a HP Office Jet Pro L7780 and the ADP keeps giving a
I have a HP Office Jet Pro L7780 and the ADP keeps giving a false paper jam error. I have no paper anywhere and have blown air through every compartment. It just started happening yesterday when I try… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
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I have an HP Officejet Pro 6830 printer....first it said
I have an HP Officejet Pro 6830 printer....first it said there was a paper jam to clear it...there was no paper jam. Then on screen it said " There is a problem with the printer or ink system. Turn of… read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
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It won't print; says problem with paper, or an arrow to the
It won't print; says problem with paper, or an arrow to the bottom right side of the printer. So far as I can tell, the paper itself is not a problem. Ideas? … read more
Shefin
Shefin
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I have an HP Office Jet 8710. It say I have a paper jam but
I have an HP Office Jet 8710. It say I have a paper jam but I cannot find a jam. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,531 satisfied customers
I HAVE A BAD PAPER JAM, 8715 HP OFFICW JET PRO ALL IN ONE
8715 HP OFFICW JET PRO ALL IN ONE BOUGHT 3 MONTHS AGO … read more
Josh
Josh
It Support Specialist
Associate Degree
8,531 satisfied customers
Keeps paper jaming, HP OfficeJet Pro 8710 4 months, PC and
Today. Cleared paper jam though it still shows a paper jam and will not respond to OK. When I tried to copy again the paper got as far as the last roller before going into out tray then got jammed … read more
s_feehan
s_feehan
IT Specialist & Admin Asst.
Associate Degree
143 satisfied customers
I have a HP Office Jet Pro 8710. It had a paper jam which I
I have a HP Office Jet Pro 8710. It had a paper jam which I cleared. Subsequently I wanted to change some cartridges but the printer head which should normal stop on the left hand side to enable the c… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
3,022 satisfied customers
I use an after market ink cartage an my HP Officejet Pro
I use an after market ink cartage an my HP Officejet Pro L7590 and the paper feeder stop picking up the paper. it says I am out of paper. there is noting wrong with the printer as it will copy just fi… read more
Kris R
Kris R
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3,312 satisfied customers
A new copy machine. Its a Office Jet Pro8710. In trying to
a new copy machine. Its a Office Jet Pro8710. In trying to set it up. it keeps telling us we have a paper jam. We haven't even used it, and we have checked everything inside of the machine, and do not… read more
Josh
Josh
It Support Specialist
Associate Degree
8,531 satisfied customers
I have an HP OfficeJet Pro L7780 All-in-One printer. The display
I have an HP OfficeJet Pro L7780 All-in-One printer. The display is indicating a Paper Jam. There is no jammed paper in the printer that I can find but I can't clear the error message to reset the pri… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
HP Officejet Pro 8500A I keep getting the message clear paper
HP Officejet Pro 8500A I keep getting the message clear paper jam. There is no paper in the printer. Looked on the internet and discovered this printer seems to have a lot of problems concerning paper… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have a HP Officejet Pro L7680 All in One copy fax and printer.
I have a HP Officejet Pro L7680 All in One copy fax and printer. Experienced a paper jam this am. Got the jam cleared up. Re-assembled machine, let the machine re-cycle and it says now on the screen t… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a HP Officejet Pro 8500 Premier Printer it keeps saying
I have a HP Officejet Pro 8500 Premier Printer it keeps saying clear paper jam, I have opened it up and removed the paper but it will not clear… read more
Andy
Andy
Elec & Comp pro
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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