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We have a fax machine that we just changed the new cartridge
we have a fax machine that we just changed the new cartridge on and we get a drum stop message on the screen we have done everything that it says to do can't figure it out. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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I have a Brother MFC 9340CDW and I replaced all the drums. I
I have a Brother MFC 9340CDW and I replaced all the drums. I followed the directions in the book and does not show a # sign when I get to parts life. It just says 0% on all drums. … read more
Richard
Richard
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I have a Brother MFC-9340CDW and I get streaks (a line of
I have a Brother MFC-9340CDW and I get streaks (a line of blank space with no printing) when I print. … read more
Rennan Lui
Rennan Lui
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Printer is locked up with "drum !" message. I have removed
Printer is locked up with "drum !" message. I have removed and replaced all the drums and moved and reset each tab to clean the corona wires. I have tried resetting and re-booting with no luck. I also… read more
tyroneboman
tyroneboman
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MFC-9340CDW, MFC 9340CDW: Corona wire dirty message keeps
MFC 9340CDW: Corona wire dirty message keeps stopping the printer. I have done all the things listed and suggested. I just replaced the drum units a couple of weeks ago. I have slid the green button, cleaned the unit, reset drum life, turned it off and on - nothing helps. … read more
technicalcat
technicalcat
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1,777 satisfied customers
I keep getting the error to slide the green tab. On a new drum
I keep getting the error to slide the green tab. On a new drum install. I have slid the tab multiple times… read more
Michael Hannigan
Michael Hannigan
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I have a Brother MFC-9340CDW. I just replaced the fuser assembly
I have a Brother MFC-9340CDW. I just replaced the fuser assembly unit and the printer is working great again, but...I can't figure out how to reset the fuser life on this device. I've found several ot… read more
Robert M.
Robert M.
Bachelor's Degree
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I have Brother mfc-9440cm printer. It came up with error code
I have Brother mfc-9440cm printer. It came up with error code "Toner Life End" Replace Magenta color. First I tried shaking it, but didn't get even 1 page more out of it, then I replaced it and the me… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I just replaced the black toner in my Brother printer. The
I just replaced the black toner in my Brother printer. The replace toner message is still showing so I am not able to print or copy anything.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Hi I have a HL-4040CN printer and it says my belt unit is used
Hi I have a HL-4040CN printer and it says my belt unit is used up, how much for a new belt drive please? Thanks Regards XXXXX XXXXX… read more
Sudipto
Sudipto
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High School or GED
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I have a Brother MFC-9320CW which gives the message "Replace
I have a Brother MFC-9320CW which gives the message "Replace Toner cartridge (Yellow)" I have done this using a genuine Brother cartridge, have carefully fitted the cartridge, shaken the cartridge, cl… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My Brother MFC-9440CN printer is not working. Says print unable
My Brother MFC-9440CN printer is not working. Says print unable 32. Says go to troubleshooter/maintenance guide. did that. turned off and on - worked for awhile. No longer. Checked parts life - says b… read more
Sowrav D.
Sowrav D.
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I have a Brother HL- 3040CN printer that I just recently changed
I have a Brother HL- 3040CN printer that I just recently changed the color drums. When I replaced the individual drums, I ran the printer settings and did not see any change in each of the drum units … read more
Michael Hannigan
Michael Hannigan
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4,102 satisfied customers
We have a Brother dcp-7030 The lcd displays Drum Error - see
We have a Brother dcp-7030 The lcd displays Drum Error - see trouble shooting and regular maintainance guide. Have cleaned drum in accordance with instructions but display still shows error message… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
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Ive got a Brother HL-4040CN printer and just replaced the
I've got a Brother HL-4040CN printer and just replaced the drum and belt units so I need to reset the drum and belt counts. According to Brothers' instructions, there is a "Reset Parts Life" in the Ma… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
3,569 satisfied customers
Brother MFC-9840CDW I am receiving the error code print unable
Brother MFC-9840CDW I am receiving the error code print unable 32. Brother says I have paper jamed in my machine somewhere. I removed both the drum and belt and throughly cleaned the inside of the mac… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
we have 3 7340 that will not work, message says toner low but
we have 3 7340 that will not work, message says toner low but we put in new brother cartridge and drum… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
5,481 satisfied customers
Hi there, I have an HL-2170W Wireless Brother laser printer
Hi there, I have an HL-2170W Wireless Brother laser printer that I purchased last year from Staples in Vancouver, BC. I just bought and inserted my first replacement toner cartridge (Brother TN-330); … read more
Michael Hannigan
Michael Hannigan
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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