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Related Printers Questions
My brother mfc j6920dw printer will not turn on. Mfc
This has happened before but i was able to get it going again once i unplugged and plugged it back in again while holding the power on button… read more
Rafi
Rafi
IT Manager
Bachelors of Science
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Printer will not power up or start. Mfc j6920dw brother.
Said it was trying to connect to PC. I shut it down and now it will not restart … read more
Michelle
Michelle
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Need updated printer drivers. Brother MFC-J6920DW. Since the
Since the last time Brother sent me update drivers about a year or so ago. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,987 satisfied customers
I have a Brother MFC J6920DW and I turned it off to move the
I have a Brother MFC J6920DW and I turned it off to move the printer. Now it will not go on. … read more
OakdaleTech
OakdaleTech
Owner
6,541 satisfied customers
Printer will not turn on I have been away for two weeks on
printer will not turn on I have been away for two weeks on holiday … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,257 satisfied customers
My printer will not print anything; also does not turn on;
My printer will not print anything; also does not turn on; gives an error message and says that it's offline. Can't clear the error message or get the printer to turn or go online. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,224 satisfied customers
I powered off my MFC-J6920DW, and now I cannot get it turned
Hi! I powered off my MFC-J6920DW, and now I cannot get it turned back on. … read more
Michael T
Michael T
2,317 satisfied customers
I can't print from my computer. I get a message that my
I can't print from my computer. I get a message that my printer is in an error state. I have a Brother MFC-J6920DW … read more
Harry
Harry
267 satisfied customers
I have a brother printer mfc j6920dw... i have been having
Hello I have a brother printer mfc j6920dw... i have been having problems with it jamming over and over again for the past few weeks. I remove the jammed paper and the next page it jams again … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Brother MFC-J6920DW printer, About 2 years old. MFC-J6920DW,
Recent. Printer moved by truck about 2 hours. Got placed on its side in transit. Big mistake, but didn't realize it until it was delivered. Problem: Get a message: No Paper Fed #1. Reload paper and the press [OK]. I cannot get past this error message. Is that way for both trays. … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor's Degree
1,078 satisfied customers
MFC-J6920DW. Get message "all functions are disabled" and
MFC-J6920DW. Get message "all functions are disabled" and the printer shuts down. Plug it in after a few minutes and the same thing -- sometimes I can't get it to power up at all. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,643 satisfied customers
We have a multifunction and this week it has decided it wont
we have a multifunction and this week it has decided it wont print and I cant scan documents to email, I have uninstalled and set it up again and it is saying scanner driver failed. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
201 satisfied customers
I have a Brother MFC-J6920DW printer which I love. It has
Hi John, I have a Brother MFC-J6920DW printer which I love. It has just started to make a clicking sounds when it is printing. I'm worried that it might break down. Can you tell me what the problem is… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,850 satisfied customers
Brother MFC come on and then immediately shuts down It says
Brother MFC come on and then immediately shuts down It says to use on off to restart but there is no on off swicth on the MFC … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,224 satisfied customers
We have a Brother MFC J6920W itwill not turn on. Tried
we have a Brother MFC J6920W itwill not turn on. Tried unplugging and hold down start button then plugging it in, it will come on then say system shutting down then cut off and will not come on again.… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,850 satisfied customers
We have a Brother MFC-J6920DW printer. When turned on, it
We have a Brother MFC-J6920DW printer. When turned on, it displays a message that it is 'shutting down', and it turns itself off. Why? It was purchased in early 2015. Thank you, ***** *****… read more
Nathan
Nathan
Bachelors of Science
1,708 satisfied customers
I recently moved my mfc-6890 duplexing printer from office
I recently moved my mfc-6890 duplexing printer from office to home and it says there is no paper in the paper tray, but it has plenty of paper. It does the same thing with a smaller amount of paper in… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My Brother MFC J6920DW will not scan. It is 3 weeks old. It
My Brother MFC J6920DW will not scan. It is 3 weeks old. It is connected to my server running Server 2008 R2 64Bit. I have it connected through a USB connection but it just says "connecting to PC" con… read more
A. Stevens
A. Stevens
625 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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