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My cyan cartridge was low, came to zero and the computer
My cyan cartridge was low, came to zero and the computer will not print. So I put a new cyan cartridge. Tried to print and then it tells me that the yellow cartridge is low, which it wasnt before the … read more
ZAID ALAMRO
ZAID ALAMRO
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I have a HP Office Jet Pro 6978, it use to work out of the
I have a HP Office Jet Pro 6978, it use to work out of the box, but when I had to change ink cartridges, it stopped, and keeps sending me to www.hpinstantink.com. I can't seem to fix it. … read more
ChrisC
ChrisC
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My Hp office jet pro is randomly printing one line to a
My Hp office jet pro is randomly printing one line to a page. Its not printing words but random characters like hearts, dots, stars ,etc. It is also printing a printer status page every day or so, usi… read more
Rennan Lui
Rennan Lui
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I cancelled my Instant Ink account a year or so ago because
I cancelled my Instant Ink account a year or so ago because I was being sent ink when I didn't need ink thus giving me a supply of extra cartridges. I just installed my last color cartridges this week… read more
Vishnu
Vishnu
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Helo, this is my first time replacing the setup ink
Helo, this is my first time replacing the setup ink cartridges in my HP Office Jet Pro 6978. I'm using 920 ink and the printer screens keeps displaying cartridge problem. Remove and reinstall cartridg… read more
Rennan Lui
Rennan Lui
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Was working with a technician, but he had to leave..he had
Was working with a technician, but he had to leave..he had sent me a list of things to do nut I could not understand some of the instructions where are the transport reservoirs when cleaning the print… read more
Rennan Lui
Rennan Lui
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Printer is HP Officejet Pro 6835, the error code is
Printer is HP Officejet Pro 6835, the error code is 0x610004a, there is a problem with the printer or ink system. The ink cartridges do not move when opening the printer. … read more
Jeffrey B
Jeffrey B
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After installing new cartidges in an HP Ofice jet 8720 what
After installing new cartidges in an HP Ofice jet 8720 what does it mean when it sayys "depleted cartridges must be replaced to resume printing?" … read more
Nathan
Nathan
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I am a member of Instant Ink for my HP Office Jet Pro. I
Hi Pearl, I am a member of Instant Ink for my HP Office Jet Pro. I changed the Cyan and got an error message saying that the cartridge was depleted (even tho it came from Instant Ink!!! Now nothing wi… read more
John - Tech Expert
John - Tech Expert
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My 8620 has stopped functioning. I have replaced the two low
my 8620 has stopped functioning. I have replaced the two low cartridges and it still won't print from either of my computers. It has been functioning for months until now. Stan … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I have a Roland SP540i. About a month ago, I replaced the
I have a Roland SP540i. About a month ago, I replaced the captops, dampers, and wipers hoping to resolve a black head missing jets. The dampers filled with ink, but I noticed there was very little ink in the lines between the captops and pump. I continued to use the printer. The black jet issue was not resolved and continued to get worse. The black and cyan began getting overspray. About 2 weeks ago, I replaced the black/cyan head and did all alignment and all jets are firing. I still didn't see ink in the tubes between the captops and pump, so I replaced the pump. Still no ink in tubes after captops. I had 2 dampers that came with the new head, so I installed them on the black and magenta just to see if it would make a difference. I tried to fill ink and the dampers won't fill. It doesn't look like I am getting any ink to any of the dampers. Could the captops that I installed earlier be bad? … read more
Harry
Harry
267 satisfied customers
I have Hp office jet Pro which has stopped printing gives an
i have Hp office jet Pro which has stopped printing gives an error message .It also show the wrong pro 6830 instead of 6835 and I have been unable to change it … read more
Cody
Cody
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Bachelor's Degree
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Changed ink cartridges, blue doesnt. HP Office Jet Pro 6830.
HP Office Jet Pro 6830. Replaced with HP ink cartridges 935. No flow from cyan cartridge, bought a new one today, still no cyan. … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
161 satisfied customers
I have replaced the four ink cartridges, but both of our
I have replaced the four ink cartridges, but both of our computers give me the message that I need to replace the cartridges. When I initially replaced the cartridges I got the message on our computer… read more
Josh
Josh
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Associate Degree
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I am receiving an error message to clean the print heads on
I am receiving an error message to clean the print heads on my HP ofc jet pro 6835 the error is OXC19a0020 … read more
Sudipto
Sudipto
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I have a canon pro 9000 printer and the cyan ink jet is partially
I have a canon pro 9000 printer and the cyan ink jet is partially stopped up. After many deep cleaning the cyan jet does not work properly. what can I do?… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
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I have an HP Laserjet pro L7600 series printer. I am getting
I have an HP Laserjet pro L7600 series printer. I am getting several vertical white (narrow) vertical streaks on a page when printing. HP FAQ says vert. streaks would not be the head and that it shoul… read more
RPI Solutions
RPI Solutions
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1. When changing ink cartridges a week or so ago, I snapped off the lid lock.... I used i
1. When changing ink cartridges a week or so ago, I snapped off the lid lock.... I used it for several days before getting someone to help me put it back on... NOW.... the computer doesn't "SEE" the i… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
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