Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
Message says the print carriage cannot move because of paper
message says the print carriage cannot move because of paper jam. But it can (and does) move and there's no paper jam. HP 8720 … read more
Nathan
Nathan
Bachelors of Science
1,672 satisfied customers
I just bought a hp office jet printer 3830. When I first put
I just bought a hp office jet printer 3830. When I first put the ink cartridges in the printer read cartridge jam I have tryed unplugging it and plugging it back in with no success. I can get the ink … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,551 satisfied customers
I have a HP office jet pro all in one printer.The print
I have a HP office jet pro all in one printer.The print carriage is jammed. There is no paper jam. Is there anything I can do to fix it? … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,815 satisfied customers
HP Officejet Pro 8610, error message "The print carriage
HP Officejet Pro 8610, error message "The print carriage cannot move. Open the ink cargtridge door, clear any paper jam or obstruction, and select OK". There is no paper jam, I have turned the power o… read more
Josh
Josh
It Support Specialist
Associate Degree
8,288 satisfied customers
Hp office jet pro 6975. Message refers to a paper jam “
Hp office jet pro 6975. Message refers to a paper jam “ ox6100004a. Jam was cleared but messgaewont go away … read more
technicalcat
technicalcat
Computer Science
1,753 satisfied customers
Printer head will not slide to center when opened so ink
printer head will not slide to center when opened so ink cartridge can be replaced. … read more
Stuart Woods
Stuart Woods
IT Technician.
Bachelor in Information Technology
41 satisfied customers
I have office jet pro 6368. It says I have paper jam -
I have office jet pro 6368. It says I have paper jam - remove rear access cover and clear, but no rear access cover … read more
tyroneboman
tyroneboman
3,922 satisfied customers
Message saying ink carriage cannot move due to paper jam. I
Message saying ink carriage cannot move due to paper jam. I have thoroughly checked printer,,,,there is not paper jam. … read more
Electronics Pete
Electronics Pete
Senior Engineer
Bachelor's Degree
3,328 satisfied customers
My Canon Pixma Mx926 is telling me: Support C000 Printer
My Canon Pixma Mx926 is telling me: Support C000 Printer error has occurred. Follow the steps below. 1. Cancel Printing, then turn the device off. 2. Turn the device on again. If problem persists, see… read more
Rich
Rich
3,294 satisfied customers
All new printer cartridges have been installed first time
All new printer cartridges have been installed for the first time since purchase. The cartridges move from right to left and then back to right and make a horrible grinding sound. What is wrong?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,670 satisfied customers
I ordered and installed a new printer head with new ink
Michelle,I ordered and installed a new printer head with new ink cartridges. I don't know if this corrected the print head problem because I'm now getting a new error message: Paper size incorrect. I'… read more
Nathan
Nathan
Bachelors of Science
1,672 satisfied customers
, I HAVE A KODAK ESP oFFICE 2150 serial No. KSA2C14095
I HAVE A KODAK ESP oFFICE 2150 serial No. KSA2C14095 and when I started to print, it came up Printer Error , out of paper, or printer jam and I cannot clear the printer by clearing the paper or looking a paper jam . It shows an error message of (3528). Can you help me silve this problem. … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Kodak printer 2170 error 3524 paper jam paper path cleared
Kodak printer 2170 error 3524 paper jam paper path cleared , no obstruction. error message return immediate after "ok" reset and restart.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have an HP Office Jet 6500 E710n-z and it has suddenly stopped
I have an HP Office Jet 6500 E710n-z and it has suddenly stopped printing - giving me an error message 0-61011bed - and sometimes a paper jam message - but I can find no paper jam I am not technically… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My HP 8500 said needed new Printhead Cartridges. I replaced
My HP 8500 said needed new Printhead Cartridges. I replaced them and now it keeps saying printhead cartridge jam. So I open it and slide it to the left and then it starts all over again with printhead… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
Have HP Photosmart C6280 All-in-One Printer Scanner and Copier.
Have HP Photosmart C6280 All-in-One Printer Scanner and Copier. Cannot clear Jam signal. Repeatedly removed tray and mechanism in rear of printer and the jam will not clear.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have an HP 8500 pro printer, Im getting this error message:
I have an HP 8500 pro printer, I'm getting this error message: The cartridge cradle cannot move. Turn printer off and check for a paper jam. I've done this. There is no paper jam. On the printer displ… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Hi I have a HP Photosmart 2710. A sign has come up on the printer
Hi I have a HP Photosmart 2710. A sign has come up on the printer saying"Carriage jam. Open door clear carriage jam and then press ok to continue" Tried this many times. How do I fix this… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x