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Unable to scan and copy from printer. It wants me to select
it wants me to select a computer when i do it says its a error … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I need to update my Mac to Catalina and I have been warned
Hi -- I need to update my Mac to Catalina and I have been warned that my Epson 11000XL scanner will need to be updated in order to function. How can I update my scanner? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I have a Epson Workforce WF-3640. When I try to scan it says
when I try to scan it says communication error check if the computer is connected. it is … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I cannot get my WF-3640 to work - connected by cable to my
Hi, I cannot get my WF-3640 to work - connected by cable to my iMac running Catalina 10.15.4. Printer tells me it's off line, but I've reinstalled Epson software including re-connect to my printer - a… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I own 2 brother printers one MFC J625DW and one MFC 495CW.
I own 2 brother printers one MFC J625DW and one MFC 495CW. Since I upgraded my Mac to Catalina I keep on getting a message telling me I need to update to improve compatibility. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I just purchased an EPSON WF-C5710 and connected it to my
Hi, I just purchased an EPSON WF-C5710 and connected it to my iMac (OS Catalina Version 10.15). I'm able to print but still cannot scan, despite downloading the software from epson.sn … read more
Ashik
Ashik
Master's Degree
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After Upgrading my computer (Mac OS 10.15.1 Catalina) my
After Upgrading my computer (Mac OS 10.15.1 Catalina) my Printer: Brother DCP - 1610W Series will not print & will not scan … read more
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Ashik
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Recently installed Mac OS 10.15 Catalina on iMac. Could not
Recently installed Mac OS 10.15 Catalina on iMac. Could not get scan to work on HP ENVY 7640. Then installed latest HP printer driver. Scan still does not work. Message says no connection to computer,… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
2,154 satisfied customers
I can't scan anything. scanner error 9923. Not that I've
not that I've seen. it comes up on my macbook OS 10.13.6 High Sierra … read more
Ashik
Ashik
Master's Degree
11,300 satisfied customers
I can print with my Epson WF-3640 but I can not scan to my
I can print with my Epson WF-3640 but I can not scan to my computer … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
The printer is a WF 3640. After I have been using it for a
The printer is a WF 3640. After I have been using it for a few minutes I am getting an error message "Can not communicate with scanner". This usually requires rebooting the computer. However, at times… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I have a Epson WF-3640 connected to a Mac running MocOS
I have a Epson WF-3640 connected to a Mac running MocOS running 10.13.4 I can no longer scan documents with my printer. Any thoughts about what is happening? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,370 satisfied customers
Wanting to set up my scan function - I have USB in both Mac
Hi - wanting to set up my scan function - I have USB in both Mac computer and WF - when I invoke scan function I am told there is a communication error. What am I doing wrong? … read more
Ashik
Ashik
Master's Degree
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I can't seem to connect my printer,scanner,fax machine to my
i can't seem to connect my printer,scanner,fax machine to my computer … read more
s_feehan
s_feehan
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Associate Degree
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I am trying to copy a document after filling the cartridge -
I am trying to copy a document after filling the cartridge - message is that the settings are invalid? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,370 satisfied customers
On my 3rd WF 3640, PC windows 7 on my 3rd WF 3640 - scanner
PC windows 7 on my 3rd WF 3640 - scanner was working now I get an error message that the computer is not connected to scanner - thoughts??? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
WF 3640 How do I scan to my Mac computer? Epson WF 3640,
I just don't remember how to scan to the Mac into my library … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,370 satisfied customers
I cannot scan. when i go to settings and click printer I
I cannot scan. when i go to settings and click printer I would always have a choice of printer or scanner . Now I only get Open print queue … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,370 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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Md. Sadique

Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

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Sudipto

Sudipto

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Handy--Andy

Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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