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This is the second WF-4630 printer I have had in less than a year with the identical problem, namely I am suddenly getting an error code 0x97. I have turned the printer off and on a number of times to no avail. I will note, however, that the machine will allow manual copies of documents to be made. what should I do? … read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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