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Related Printers Questions
The HP Office Jet Pr 6978 has a continual flow of new
The HP Office Jet Pr 6978 has a continual flow of new problems. For past several days I have not had use of it. Message on the printer panel reads: HP Instant Ink Problem. Cannot print. go to www.hpin… read more
Dustin Stroh
Dustin Stroh
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I already belong to the auto ink delivery plan, I want to
I already belong to the auto ink delivery plan, I want to cancel if the printer can't be fixed ? … read more
Kausik M
Kausik M
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I purchased my printer on October 22, I signed for instaink,
Hi . I purchased my printer on October 22, I signed for instaink, i do not have ink now. what do i do … read more
Benjie
Benjie
Technical Support
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Changed blue and yellow HP ink cartridges bought at staples
Changed blue and yellow HP ink cartridges bought at staples and the 6978 printer tells me to go to hpinstantink.com and refuses to print. … read more
Ameen Khan
Ameen Khan
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Trying to enroll new printer and unable to do it. Can't
Trying to enroll new printer and unable to do it. Can't print because existing ink cartridge is empty. … read more
Joel Kalman
Joel Kalman
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The printer prints out a few pages and then just blank
The printer prints out a few pages and then just blank pages.. We replaced the ink cartridge recently and there is plenty of ink. … read more
Jeffrey B
Jeffrey B
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I think hp are being illegal again. I have not been able to
I think hp are being illegal again. I have not been able to print and I know for a fact that there is ink in my cartridge. I went to buy another cartridge and still not able to print. This is monopoly… read more
Hema Malini
Hema Malini
B Tech
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I just purchased the OfficeJet Pro 6978 and I can not get
I just purchased the OfficeJet Pro 6978 and I can not get the ink cartridges installed properly. I think the color are fine but the black slides around and when I close the top I get the message that … read more
David L
David L
Bachelor's Degree
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My HP 6978 stopped printing black. Only prints colour,
My HP 6978 stopped printing black. Only prints colour … read more
arsufi2002
arsufi2002
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I can't connect to my printer online, it says driver not
I can't connect to my printer online, it says driver not available … read more
Jason Jones
Jason Jones
AAS Information Technology
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It's not connecting to my computer now. In doing a system
It's not connecting to my computer now. In doing a system restore to my computer I apparently lost some apps:HP FWUpdateEDO2 Hewlett-Packard 1.2.0.0 HP Officejet 4630 series Basic Device Software Hewl… read more
Michelle
Michelle
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It won't print it says to visit this site. I came into the
It won't print it says to visit this site. I came into the office to find over 120 sheets of nonsense printed from this printer. It was done from a computer in a different office. They had my printer … read more
Joel Kalman
Joel Kalman
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I have a Hewlett Packard Office Jet Pro 6978 printer. When I
I have a Hewlett Packard Office Jet Pro 6978 printer. When I bought it, I signed up for the feature where you send me ink whenever you think I will need. I forget what it is called. I once had to buy … read more
John - Tech Expert
John - Tech Expert
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A few months ago I decided to take myself off of the
A few months ago I decided to take myself off of the cartridge replacement system. I hadn't been receiving them, but HAD been charged. HP sent me some cartridges to replace those I should have receive… read more
technicalcat
technicalcat
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PI have a new HP OfficeJet Pro Printer 6978. I need to
PI have a new HP OfficeJet Pro Printer 6978. I need to change the ink cartridges. I can't figure out how to open the printer to do that. I am stupid, I know. Katie … read more
Shefin
Shefin
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I have a new hp officejetpro 6960 with no disk and I am
I have a new hp officejetpro 6960 with no disk and I am trying to install it by bluetooth to a MacBook Pro. I have started to run the install program but it does not see the device cN YOU HELP … read more
Joel Kalman
Joel Kalman
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We set up a document to print. However, the printer will not
We set up a document to print. However, the printer will not stop printing it. … read more
John Lohr
John Lohr
Owner / Technology Specialist
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The printer and scanner stopped working on my office jet pro
The printer and scanner stopped working on my office jet pro 6978. It is only 13 months old and I just purchased new cartridges for $114. … read more
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Uran
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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