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Related Printers Questions
Apparently I have a paper jam, but I can't see it, or open
Apparently I have a paper jam, but I can't see it, or open up the machine to look for it … read more
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Says to load paper, which I have done several times, it
Says to load paper, which I have done several times, it tries to do a scan and it doesn't work. I have unplugged it and that didn't work either … read more
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I just got a new HP OfficeJet 6978. It worked fine for about
I just got a new HP OfficeJet 6978. It worked fine for about a week, and now about every other print job, it says the printer cartridge can't move adn it stops printing. Also, I wanted to register my … read more
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On my new HP Office Jet Pro 6978. On my new HP Office Jet
on my new HP Office Jet Pro 6978 I got the message Paper size missmatch when I tries to print a picture stored on a USB thumb drive. I have no Idea how to fix that. … read more
Kamil Anwar
Kamil Anwar
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Its not working. they say to call hp. Office projet 6978.
its not working. they say to call hp JA: What HP product do you have? Customer: office projet 6978 JA: What application are you using? Customer: simply trying to print a email JA: Have you installed a… read more
Biromoni Singha
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It has a paper jammed message and there isn't anything that
It has a paper jammed message and there isn't anything that would cause this message. I can't get rid of the message … read more
Jeffrey B
Jeffrey B
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My printer had a paper jam. This had happened before so I
My printer had a paper jam. This had happened before so I knew how to remove the paper. But, I am now unable to close the top. Help! … read more
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I need to connect my printer to my computer. model printer
i need to connect my printer to my computer. model printer is hp 6978. can you send me a link to download the driver? my email is cclatouche @yahoo.ca. … read more
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Josh
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I have a HP Office Jet Pro L7780 and the ADP keeps giving a
I have a HP Office Jet Pro L7780 and the ADP keeps giving a false paper jam error. I have no paper anywhere and have blown air through every compartment. It just started happening yesterday when I try… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Harry
Harry
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
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How do i open the back panel to clear a paper jam? Office
how do i open the back panel to clear a paper jam ? … read more
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Kris R
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I have an HP Office Jet 8710. It say I have a paper jam but
I have an HP Office Jet 8710. It say I have a paper jam but I cannot find a jam. … read more
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My printer says there is a paper jam and to open the rear
My printer says there is a paper jam and to open the rear access panel. I can't find a "panel" on the back and nothing seems to open up. … read more
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Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
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My HP officeJet pro 6978 is 2 months old. I had a paper jam
my HP officeJet pro 6978 is 2 months old. I had a paper jam and cleaned it out. I went and got brand new paper and made sure the paper jam was clear. I restarted and restarted and restarted and still … read more
Russell H.
Russell H.
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Receiving differenr error messages paper jam;out of
receiving differenr error messages paper jam;out of paper.... … read more
Jay D
Jay D
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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Andy

Andy

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Bernie

Bernie

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Md. Sadique

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Sudipto

Sudipto

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Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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