Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
I changed the ink cartridge and then tried to print
I changed the ink cartridge and then tried to print something and got a cartridge jam message. Reinserted the cartridge and then got a paper jam message. Cannot see where paper shoi … read more
Pradip Swarup
Pradip Swarup
IT-Lead
B.A.
289 satisfied customers
I HAVE A PAPER JAM. Hp eNVY 5660. JUST HAPPENED. DON'T KNOW.
i HAVE A PAPER JAM JA: What's the brand and model of your printer? Customer: hp eNVY 5660 JA: How long has this been going on with your printer? Customer: JUST HAPPENED JA: When did you last update th… read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
260 satisfied customers
How do I clear a paper jam in the HP Envy 5660. HP Envy
how do I clear a paper jam in the HP Envy 5660 JA: What's the brand and model of your printer? Customer: HP Envy 5660 JA: How long has this been going on with your printer? Customer: just now JA: When… read more
Satheeshkumar S M
Satheeshkumar S M
Bachelor of Engineering
368 satisfied customers
I have an HP Envy 5660. I had a paper jam and cleared the
I have an HP Envy 5660. I had a paper jam and cleared the paper. Now the display says photo tray is blocke. I have taken out the tray, checked ink cartridges and see no problem but display says photot… read more
ManojChaitanya Thiru
ManojChaitanya Thiru
Technical Support Engineer
Intermediate
320 satisfied customers
I have an HP Envy 5660. There's a paper jam. I've followed
I have an HP Envy 5660. There's a paper jam. I've followed all of the steps without resolution. I can see the edge of a piece of paper. It's very far in the back-- not even to the rollers. I can't rea… read more
Alex Royce
Alex Royce
957 satisfied customers
I raised the lid to fix a paper jam and the lid won't go
I raised the lid to fix a paper jam and the lid won't go back down. … read more
Sheri
Sheri
Bachelor's Degree
1,437 satisfied customers
I singed up up HP instant ink and they still take money from
i singed up up HP instant ink and they still take money from my credit card account, but i can't remember when I got a ink cartridge … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
855 satisfied customers
I had a paper jam in my ENVY 5660. The jam is resolved, but
I had a paper jam in my ENVY 5660. The jam is resolved, but now the scanner and cover will not fully close. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,096 satisfied customers
I replaced my old hp Envy 5660 with a new one and it won't
I replaced my old hp Envy 5660 with a new one and it won't take new/never opened previously paid for ink cartridges. I'm upset … read more
Andrew
Andrew
Service Manager
Associate
182 satisfied customers
My Envy 5660 printer stopped printing (all processes sound
My Envy 5660 printer stopped printing (all processes sound functional, but the pages come out un-printed upon! Thinking the problem might be that my black cartridge was empty, I replaced it with an or… read more
Kausik M
Kausik M
244 satisfied customers
I have ink cartridge jam on my Envy 4500 all in one using HP
I have ink cartridge jam on my Envy 4500 all in one using HP 61XL. Cleared paper jams and then it says cartridge jam- which causes paper jam. My new cartirdge created problem after a couple of days. I… read more
Josh
Josh
Technician
25,043 satisfied customers
How do I geta jammed paper out of HPenvy 5660. HP envy 5660.
jammed paper just now-I can see the paper.It is way back in … read more
Satchi
Satchi
Bachelor's Degree
2,561 satisfied customers
Paper jam. Hp envy 5660. 2 hours. Can you just tell me how
paper is jammed. tried to fix . any way to loosen rollers?… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
855 satisfied customers
How do I clear a paper jam. HP envy 5660. Just today. Have
How do I clear a paper jam JA: What's the brand and model of your printer? Customer: HP envy 5660 JA: How long has this been going on with your printer? Customer: just today JA: When did you last upda… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My HP ENVY 5660 says it is out of paper even when there is
My HP ENVY 5660 says it is out of paper even when there is plenty of paper in the printer . … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
Have HP ENVY 4500 printer. Paper got caught when printing.
Have HP ENVY 4500 printer. Paper got caught when printing. Able to pull paper out with no obvious rips or tears. When trying to restart printing got message that ink cartridge wouldn't move. Followed … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,998 satisfied customers
I had paper jam and got all paper out; now printer keeps
I had paper jam and got all paper out; now printer keeps saying "The print carriage cannot mov, Open the ink cartridge door, clear any paper jam or obstruction and select OK." … read more
Sudipto
Sudipto
Engineer
High School or GED
1,345 satisfied customers
I have an HP Envy 5660 printer. Yesterday I had a paper jam
I have an HP Envy 5660 printer. Yesterday I had a paper jam which has been cleared. Now I get a message from the printer saying that the ink cartridge cannot move … read more
Nathan
Nathan
Bachelors of Science
1,632 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x