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The new HP Office Jet Pro 6968 keeps jamming. We have
The new HP Office Jet Pro 6968 keeps jamming. We have removed all paper from it but can't get it to print properly. The paper keeps getting stuck inside. … read more
Rahul V
Rahul V
Bachelor of Computer Application
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I have not used my HP Office jet Pro 6970 printer a few
I have not used my HP Office jet Pro 6970 printer a few weeks. When I attempt to use it now I get an error message: 0x6100004a … read more
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Rahul T
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My HP PRINTER is an Office Jet Pro 6968 which I bought
My HP PRINTER is an Office Jet Pro 6968 which I bought several years ago but have not been using. Now when I turn it on it says I need to open the rear panel door and remove a paper jam. I fon't Think… read more
Pradip Swarup
Pradip Swarup
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My up office jet pro 6968 is throwing up a code 0x6100004a
My up office jet pro 6968 is throwing up a code 0x6100004a says printer error and remove paper jam but there is noyyhing to remove … read more
Biromoni Singha
Biromoni Singha
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Printer states it has paper jam, but on paper jam. It also
Printer states it has paper jam, but on paper jam. It also would not shut down. So I unpluged it. Now it says contact hp . 0x6100004a … read more
Benjie
Benjie
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I have an office jet pro 6978. Printer with a failure
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Md. Sadique
Md. Sadique
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Diploma in applied electronics
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I have an Officejet Pro 6968 and the cartage is what seem to
I have an Officejet Pro 6968 and the cartage is what seem to be locked on the right side and I am not able to move. What can be done? … read more
Rennan Lui
Rennan Lui
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It says Printhead Problem. Hp office jet pro 6968. 2 days.
It says Printhead Problem JA: What's the brand and model of your printer? Customer: Hp office jet pro 6968 JA: How long has this been going on with your OfficeJet? Customer: 2 days JA: When did you la… read more
Josh
Josh
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0X6100004a error. HP Office Jet 6968. About 3 months. Don't
Grandmother's computer and printer ... trying to troubleshoot… read more
technicalcat
technicalcat
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1,735 satisfied customers
We have HP Office Jet Pro 6970 and it gives a message to
We have HP Office Jet Pro 6970 and it gives a message to check paper jam pr print system. There is no paper jam It says contact you with code 0x6100004a can you help please … read more
Ameen Khan
Ameen Khan
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Paper keeps jamming. Hp office jet pro 6978. Unsure haven't
Unsure haven't used it in months. Tried to print something keep getting jammed. I did just replace cartridges … read more
Josh
Josh
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I have office jet pro 6368. It says I have paper jam -
I have office jet pro 6368. It says I have paper jam - remove rear access cover and clear, but no rear access cover … read more
Randy IT Tech
Randy IT Tech
3,655 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Harry
Harry
254 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Sudipto
Sudipto
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Have scanner/fax. came in the other day says fax printer is
Have scanner/fax. came in the other day says fax printer is damaged. This a fairly new machine. … read more
Dustin
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8,066 satisfied customers
My HP officeJet pro 6978 is 2 months old. I had a paper jam
my HP officeJet pro 6978 is 2 months old. I had a paper jam and cleaned it out. I went and got brand new paper and made sure the paper jam was clear. I restarted and restarted and restarted and still … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP Officejet Pro 6830 is giving me error 0x6100004a.
Hello! My HP Officejet Pro 6830 is giving me error 0x6100004a. There is no paper jam as it has stated. I have unplugged it from the computer, shut if off and on numerous times and nothing works. Help!… read more
Josh
Josh
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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