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I have a HP OfficeJet Pro 6978. Getting error message
I have a HP OfficeJet Pro 6978. Getting error message 0x6100004a. Says there is a paper jam. Also says that I haven't shut it down correctly when I have. It's been an awesome printer. Can't figure it … read more
Venkatesh R
Venkatesh R
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The new HP Office Jet Pro 6968 keeps jamming. We have
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Rahul V
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0x6100004a. Office jet 6962. Ipad. Hp office jet 6962. Not
0x6100004a JA: What's the brand and model of your product? Customer: Office jet 6962 JA: What kind of computer or device are you printing from? Customer: Ipad JA: How long has this been going on with … read more
Pradip Swarup
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I have not used my HP Office jet Pro 6970 printer a few
I have not used my HP Office jet Pro 6970 printer a few weeks. When I attempt to use it now I get an error message: 0x6100004a … read more
Rahul T
Rahul T
BE
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It says there is a paper jam but there isn't. 1) I have not
it says there is a paper jam but there isn't. 1) I have not printed in days and when I did, it printed fine. 2) I have opened all possible doors and parts that can be lifted as per the video on how to… read more
Ameen Khan
Ameen Khan
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My office jet pro 6968 has this error message:0x6100004a. I
Hi my office jet pro 6968 has this error message:0x6100004a … read more
Michelle
Michelle
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My HP PRINTER is an Office Jet Pro 6968 which I bought
My HP PRINTER is an Office Jet Pro 6968 which I bought several years ago but have not been using. Now when I turn it on it says I need to open the rear panel door and remove a paper jam. I fon't Think… read more
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Printer states it has paper jam, but on paper jam. It also
Printer states it has paper jam, but on paper jam. It also would not shut down. So I unpluged it. Now it says contact hp . 0x6100004a … read more
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Benjie
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It says printer failure contact tech support. HP OfficeJet
I tried unplugging it and search for a paper jam. Neither helped… read more
Rennan Lui
Rennan Lui
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I have an Officejet Pro 6968 and the cartage is what seem to
I have an Officejet Pro 6968 and the cartage is what seem to be locked on the right side and I am not able to move. What can be done? … read more
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Rennan Lui
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HP 6978 Getting error 0x6100004a asking that I shut down. I
HP 6978 Getting error 0x6100004a asking that I shut down. I pressed the power button and the display shows "shutting down" with a spinning circle, but after 10 minutes it still has not shut down. Also… read more
Benjie
Benjie
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0X6100004a error. HP Office Jet 6968. About 3 months. Don't
Grandmother's computer and printer ... trying to troubleshoot… read more
technicalcat
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The ink cartridges are stuck in the same position. they
the ink cartridges are stuck in the same position. they won't print or move at all even when I open the top. … read more
Sudipto
Sudipto
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We have HP Office Jet Pro 6970 and it gives a message to
We have HP Office Jet Pro 6970 and it gives a message to check paper jam pr print system. There is no paper jam It says contact you with code 0x6100004a can you help please … read more
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Problems printing. Cannot remove ink cartridges as the unit
Problems printing. Cannot remove ink cartridges as the unit won't move into a place that is open for removal. Error message 0x6100004a … read more
John - Tech Expert
John - Tech Expert
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I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I says paper jam - but no paper jam, that it was turned off incorrectly, but the only way it was turned off is with a power outage. How can I… read more
technicalcat
technicalcat
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My HP Officejet Pro 6830 is giving me error 0x6100004a.
Hello! My HP Officejet Pro 6830 is giving me error 0x6100004a. There is no paper jam as it has stated. I have unplugged it from the computer, shut if off and on numerous times and nothing works. Help!… read more
Josh
Josh
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Will not print, false paper jam error message,dismantled and
will not print, false paper jam error message,dismantled and no paper found, staples assist no help, HP 1-800 no help. Agreed software problem. 1. turn off restart = NO. 2.turn off unplug power and US… read more
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Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Andy

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Md. Sadique

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Handy--Andy

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