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I have a hp deskjet 2622 that I bought and it does not print
I have a hp deskjet 2622 that I bought and it does not print in black. The cartridges are both new but it will only print in color. … read more
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Dustin. A few weeks ago my printer stopped printing blue. I
Second opinion] Hi, Dustin. A few weeks ago my printer stopped printing blue. I ran all the printer maintenance and cleaners. I replaced ALL the ink cartridges even tho' they still had ink. Now, today… read more
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I have a HP Office Jet Pro 6978 Printer. It is printing
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Alex Royce
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Black ink is very light. Was fine yesterday. Printer did an
Black ink is very light. Was fine yesterday. Printer did an update this morning. Don't know if that made a difference … read more
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Ken
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I have a HP OfficeJet Pro 6978 which I purchased in august
I have a HP OfficeJet Pro 6978 which I purchased in august 2018.It has been working fine until today. It will not print anything from the computer or copy anything. All I get is a blank page. … read more
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MY HP 6978 does not print black, I have done several" Clean
MY HP 6978 does not print black, I have done several " Clean Heads " as well as printer alignment , check out your online videos and just got back from Staples where I showed them printouts of the pag… read more
Russell H.
Russell H.
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I just purchased the OfficeJet Pro 6978 and I can not get
I just purchased the OfficeJet Pro 6978 and I can not get the ink cartridges installed properly. I think the color are fine but the black slides around and when I close the top I get the message that … read more
David L
David L
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I have an HP 6978 purchased in January of 2017. It has
I have an HP 6978 purchased in January of 2017. It has always had issues with ink cartridges. Sometimes I would replace twice before it liked the new cartridges. Always used HP cartridges. Now, it ref… read more
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I own an HP Office Jet Pro 6978. The black ink cartridge ran
I own an HP Office Jet Pro 6978. The black ink cartridge ran low. I purchased a replacement cartridge and inserted it into the printer. However, the black ink print is very poor. Usually you have to s… read more
Sudipto
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I have an HPOfficeJet Pro6978. I bought it 2/17/17 I keep
I have an HPOfficeJet Pro6978. I bought it 2/17/17 I keep getting this message cartridge problem-Remove and reinstall the indicated cartridge,making sure it is correctly installed. I have removed each… read more
Nathan
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GM. I am trying to print in &w. Have cleaned heads and done
GM. I am trying to print in b&w. Have cleaned heads and done nozzle check. Every fourth line or so is only half there - other lines are fine … read more
comp_audio
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we bought the LemarkX125 All in one printer in 2002, it has
we bought the LemarkX125 All in one printer in 2002, it has always been a great printer, after purchasing new cartridges it does not print the black ink at all, the color seems to work fine… read more
Robert M.
Robert M.
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I have a HP 7650 All In One printer. I recently replaced the
I have a HP 7650 All In One printer. I recently replaced the red and blue printhead and at the same time replaced the black, red and blue print cartridges. Now the black won't print at all. On all the… read more
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I am trying to troubleshoot my printer and I keep getting
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my printer is not printing very good, alot of purple in my
my printer is not printing very good, alot of purple in my pics. I did the head cleaning, alignment and the test paper, The colors looked good except for the yellow. No yellow was showing. Thinking I … read more
Handy--Andy
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My hp officejet 6500 had a squealing noise when feeding paper
My hp officejet 6500 had a squealing noise when feeding paper into a fax or copy when i bought it. Then it printed a black line through a copy page. Now when it prints a color picture the colors are p… read more
RPI Solutions
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I have an officejet 6500 HP printer. It was printing fine
I have an officejet 6500 HP printer. It was printing fine until yesterday, when I replaced the ink cartridges. All the colors work fine, but the black will not print at all. I thought I had a faulty i… read more
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I have a canon mp 760 printer that will not print black. I
I have a canon mp 760 printer that will not print black. I have run all the cleaning operations, Clean print head, Deep clean etc with no success. Have just installed a new print head with the same re… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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