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I'm using an iMac 27" with macOS Mojave, v10.14.6. After
Hi, I'm using an iMac 27" with macOS Mojave, v10.14.6. After download the newest Software MP Navigator EX v5.0.3 for Mac and installing it I get a message "this software isn't working with my macOS", … read more
Richard
Richard
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IT Manager, Consultant
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I have updated to Mojave OS for my Mac and I can make the MP
I have updated to Mojave OS for my Mac and I can make the MP Navigator EX3.1 work … read more
OakdaleTech
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Since installing Mojave on my mac I can no longer scan using
Since installing Mojave on my mac I can no longer scan using my Canon MG6220. Tried downloading new driver, but I can't complete that process. Help? … read more
OakdaleTech
OakdaleTech
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I have a Canon MG6230 (bought from Japan) and am again
I have a Canon MG6230 (bought from Japan) and am again having trouble getting it to scan. This time, I cannot open the MP Navigator EX application on my Mac. (I cannot scan using the 'scan' button on … read more
Richard
Richard
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I am getting the following message: HP Scan 3 cannot be
I am getting the following message: HP Scan 3 cannot be opened because of a problem. Check with the developer to make sure HP Scan 3 works with this version of macOS. You may need to reinstall the app… read more
Robert M.
Robert M.
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TS 9060 has stopped printing properly on CD/DVD. the image
TS 9060 has stopped printing properly on CD/DVD. the image is always now so enlarged so that it won't fit on the disc. Nor is it central. Ink is sprayed all over the surface of the "M' tray. … read more
Ameen Khan
Ameen Khan
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I just loaded Mac OS Mojave 10.14 onto my iMac and now MP
I just loaded Mac OS Mojave 10.14 onto my iMac and now MP Navigator Ex 5.1 will not work. My printer is a Canon MX 892 … read more
John - Tech Expert
John - Tech Expert
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How to send an apple Text Edit document to Office Jet pro
How to send an apple Text Edit document to Office Jet pro 6978 for print out … read more
Ashik
Ashik
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MP Navigator EX quit unexpectedly" message whenever I try to
quot;MP Navigator EX quit unexpectedly" message whenever I try to open MP Navigator EX 3.1 to scan from PIXMA MX870. macOS High Sierra just updated to Ver 1013.1. Is this why? Is there a fix? … read more
Kris R
Kris R
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I have Canon MG5220. I use MP Navigator EX when scanning and
I have Canon MG5220. I use MP Navigator EX when scanning and I make PDF files with it. However when I updated my Mac to macOS High Sierra the application would no longer run. Can I get an updated vers… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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I have a Canon MP780 connected to A ThinkPad running Windows
I have a Canon MP780 connected to A ThinkPad running Windows 7. I can scan an image via MP Navigator, but I cannot save it to my computer. I get a message: "Unable to save file. The system cannot find… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
3,100 satisfied customers
I have Canoscan 8800f which appears to incompatible with
I have Canoscan 8800f which appears to incompatible with my recent upgrade to Macintosh OS 10.8. I installed the recommended Cannon drivers but my scanner will not operate. Is there a fix. Is there ne… read more
Michelle
Michelle
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MX330 printer - I can copy but not scan. The ADF feeds the
MX330 printer - I can copy but not scan. The ADF feeds the document for copying but not for scanning… read more
Michael T
Michael T
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I just installed Mountain Lion OS X 10.8.1 and my Canon Pixma
I just installed Mountain Lion OS X 10.8.1 and my Canon Pixma 860 malfunctions when I try to scan a document and send it to my Mac Pro computer. It was work fine before the OS X 10.8.1 installation. I… read more
Shefin
Shefin
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l have a Canon MX 310 printer and an associated MP Navigator
l have a Canon MX 310 printer and an associated MP Navigator EX 1.0 Scanner. I have bought a new iMac OS X (10.6.8). The company from which I bought my new iMac transferred the whole of my old iMac OS… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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My Canon MX882 stopped scanning wireless for no reason. It
My Canon MX882 stopped scanning wireless for no reason. It still prints thru wireless. MP Navigator cannot start ever since I updated the drivers as you suggested. PLEASE HELP… read more
Russell H.
Russell H.
Printer and Office Tech
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I have a Canon mp990. Ive scanned in a bunch of images that
I have a Canon mp990. I've scanned in a bunch of images that I want to delete because I need to rescan at a higher ressolution. I can't figure out how to delete them. Please help. Thanks, Mary… read more
Sandeep Pamarati
Sandeep Pamarati
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I have a Canon MP560 printer. I want to scan images into my
I have a Canon MP560 printer. I want to scan images into my computer. So far I cannot get anywhere even after reading the downloaded advice book. What am I doing wrong?… read more
Andy
Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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