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Related Printers Questions
IT SAY CANNOT PRINT VISIT WWW. HPINSTANTINK.COM. HP OFFICE
IT SAY CANNOT PRINT VISIT WWW. HPINSTANTINK.COM JA: What's the brand and model of your printer? Customer: HP OFFICE JET PRO 6978 JA: How long has this been going on with your OfficeJet? Customer: 4MTH… read more
James K.
James K.
Managing Director
4,183 satisfied customers
I received a new printer - officejetpro 6978 HP today. Have
I received a new printer - officejetpro 6978 HP today. Have been online with hp and we cannot get paper to feed. HP says I need to return/replace. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,008 satisfied customers
Helo, this is my first time replacing the setup ink
Helo, this is my first time replacing the setup ink cartridges in my HP Office Jet Pro 6978. I'm using 920 ink and the printer screens keeps displaying cartridge problem. Remove and reinstall cartridg… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
2,841 satisfied customers
On my new HP Office Jet Pro 6978. On my new HP Office Jet
on my new HP Office Jet Pro 6978 I got the message Paper size missmatch when I tries to print a picture stored on a USB thumb drive. I have no Idea how to fix that. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,468 satisfied customers
Printer states it has paper jam, but on paper jam. It also
Printer states it has paper jam, but on paper jam. It also would not shut down. So I unpluged it. Now it says contact hp . 0x6100004a … read more
Benjie
Benjie
Engineer
Bachelor's Degree
3,063 satisfied customers
It has a paper jammed message and there isn't anything that
It has a paper jammed message and there isn't anything that would cause this message. I can't get rid of the message … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
864 satisfied customers
The printer prints out a few pages and then just blank
The printer prints out a few pages and then just blank pages.. We replaced the ink cartridge recently and there is plenty of ink. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
864 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
864 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Sudipto
Sudipto
Engineer
High School or GED
1,345 satisfied customers
How do i open the back panel to clear a paper jam? Office
how do i open the back panel to clear a paper jam ? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Wife has a Officejet Pro 6830 purchased from Office Depot
My Wife has a Officejet Pro 6830 purchased from Office Depot in Athens, Ga December 16, 2016. The printer has not performed to our liking from the start. A couple of weeks ago it started saying proble… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I own an HP Office Jet Pro 6978. The black ink cartridge ran
I own an HP Office Jet Pro 6978. The black ink cartridge ran low. I purchased a replacement cartridge and inserted it into the printer. However, the black ink print is very poor. Usually you have to s… read more
Sudipto
Sudipto
Engineer
High School or GED
1,345 satisfied customers
Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,307 satisfied customers
My HP Office Jet Pro 8600 is malfunctioning. The document
My HP Office Jet Pro 8600 is malfunctioning. The document feeder makes a strange noise when more than one doc is loaded in to scan. It scans one doc fine but jams up on multiples.… read more
Dustin
Dustin
Support Technician
8,312 satisfied customers
I have a HP Office Jet Pro 8500 Premier and I constantly have
I have a HP Office Jet Pro 8500 Premier and I constantly have trouble with the paper field. Now I keep getting a " clear jam " error message but there isn't a jam. What do I do?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
120 satisfied customers
I have an office jet pro L7590-after a paper jam it said black
I have an office jet pro L7590-after a paper jam it said black & yellow printheads has a problem? Changed the ink cartridges/both hp still problem. How so I remove the paper tray to be sure I got all … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My HP Office Jet Pro 8500 displays Clear Paper Jam, then press
My HP Office Jet Pro 8500 displays "Clear Paper Jam, then press OK". There didn't appear to be a jam when the message appeared. I've checked every possible orifice first on my own then using the HP Tr… read more
PramitP
PramitP
Self-Employed
Diploma
11 satisfied customers
I purchased an hp Officejet Pro 8500 on November 17, 2009 at
I purchased an hp Officejet Pro 8500 on November 17, 2009 at Sam's Club. It has become very erratic in feeding paper. I have returned to my office several times and discovered that the machine is disp… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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