Printers

I have a canon printer/copier model 250 and it is giving me…

Customer Question
Second opinion] I have...

Second opinion] I have a canon printer/copier model 250 and it is giving me an error code E8 and says my ink absorber is nearly full. I can by pass that error message and print or copy, but for how long can I bypass that message? How do I resolve this issue. Timothy

Technician's Assistant: Is your Canon... Read full answer

Second opinion] I have a canon printer/copier model 250 and it is giving me an error code E8 and says my ink absorber is nearly full. I can by pass that error message and print or copy, but for how long can I bypass that message? How do I resolve this issue. Timothy

Technician's Assistant: Is your Canon printer displaying the error on all print jobs, even after you restart it?

Yes, each time I use it.

Technician's Assistant: When did you last update the printer driver software?

I never have as long as I've owned it. Don't know how or what that involves or means.

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

No, go ahead

Submitted: 4 months ago.Category: Printers
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Answered in 14 hours by:
2/9/2019
Technician: Joel Kalman, Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,332
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 4 months ago

You will need to remove the foam waste ink absorber pads and rinse all the waste ink out of them. The waste ink absorber pads are located at the bottom of the printer, beneath the carriage service position. The printer keeps the ink jets lubricated using a small amount of ink, which drains onto these pads. The "ink absorber pads almost full" warning is generated by a counter which counts the number of sheets which have been printed. (The counter threshold has been calculated to coincide with the saturation of the waste ink pads.) After removing, flushing, and replacing the ink pads, the waste ink counter must be reset.

Here is a link to an online procedure for resetting the waste ink counter on a Canon printer:

http://www.fixya.com/support/t12426415-reset_canon_mp250_ink_absorber_almost

Please let me know if you have any questions, comments, or problems with this advice so that I can provide you with the additional support that you need. My goal is to provide you with the best possible customer service. If you are satisfied with my advice, please take a moment to rate my service.

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