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I have a hp officejet pro 6975. Serial number# th65a340dh. I
I have a hp officejet pro 6975. Serial number# ***** I changed ink cartridge and it keeps showing printer failure. Turn off and turn back on. It will not restart. Keeps going back to code 0x6100004a. … read more
Michelle
Michelle
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Bachelor's Degree
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I have an OfficeJetPro 6978. i changed the printer ink, and
I have an OfficeJetPro 6978. i changed the printer ink, and now i am repeatedly getting the message 0x6100004a, telling me that i have a paper jam, and to turn off the printer, and turn it back on. Wh… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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Ink cartigridge is stuck on right side. Have tried to
Ink cartigridge is stuck on right side. Have tried to release it but don know how much pressure to put on it … read more
Mr.Med
Mr.Med
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My office jet pro 6968 has this error message:0x6100004a. I
Hi my office jet pro 6968 has this error message:0x6100004a … read more
Michelle
Michelle
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Printer states it has paper jam, but on paper jam. It also
Printer states it has paper jam, but on paper jam. It also would not shut down. So I unpluged it. Now it says contact hp . 0x6100004a … read more
Benjie
Benjie
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It says printer failure contact tech support. HP OfficeJet
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Rennan Lui
Rennan Lui
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I have an office jet pro 6978. Printer with a failure
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Md. Sadique
Md. Sadique
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Diploma in applied electronics
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HP 6978 Getting error 0x6100004a asking that I shut down. I
Second opinion] HP 6978 Getting error 0x6100004a asking that I shut down. I pressed the power button and the display shows "shutting down" with a spinning circle, but after 10 minutes it still has not… read more
Richard
Richard
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HP 6978 Getting error 0x6100004a asking that I shut down. I
HP 6978 Getting error 0x6100004a asking that I shut down. I pressed the power button and the display shows "shutting down" with a spinning circle, but after 10 minutes it still has not shut down. Also… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
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My 2 yr old hp printer says there is an error code
hi my 2 yr old hp printer says there is an error code 0x6100004a wondering if you can help before I take it in for repair … read more
Aaron B
Aaron B
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High School or GED
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Had a paper jam that I cleared. Printer keeps showing error
had a paper jam that I cleared. Printer keeps showing error code(###) ###-#### and saying printer not turned off properly. I used the button and turned it off and cleared the jam. but still showing er… read more
Josh
Josh
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The ink cartridges are stuck in the same position. they
the ink cartridges are stuck in the same position. they won't print or move at all even when I open the top. … read more
Sudipto
Sudipto
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High School or GED
1,345 satisfied customers
I had a paper jam - that wasn't actually a jam. However, the
I had a paper jam - that wasn't actually a jam. However, the paper jam button is flashing. Checked for paper - nothing.-followed directions to clear error code 0053. Light continues to flash even afte… read more
Harry
Harry
267 satisfied customers
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I says paper jam - but no paper jam, that it was turned off incorrectly, but the only way it was turned off is with a power outage. How can I… read more
technicalcat
technicalcat
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I have an error stating I have a paper jam; however I
I have an error stating I have a paper jam; however I believe I have removed the jammed paper. I have turned printer off and unplugged, removed all ink cartdriges and replaced. I turned computer back … read more
Eldon Blake
Eldon Blake
BS
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I have a HP Office Jet 6958 Printer. There is a code
I have a HP Office Jet 6958 Printer. There is a code 0x6100004a. There is a problem with the printer or print system.Turn the printer Off, then On (which I have done). If you continue to get this mess… read more
technicalcat
technicalcat
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1,743 satisfied customers
My HP Officejet Pro 6830 is giving me error 0x6100004a.
Hello! My HP Officejet Pro 6830 is giving me error 0x6100004a. There is no paper jam as it has stated. I have unplugged it from the computer, shut if off and on numerous times and nothing works. Help!… read more
Josh
Josh
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Need help with an HP Office Jet Pro 8600. We keep getting an
Need help with an HP Office Jet Pro 8600. We keep getting an error message saying there is a paper jam. We checked and checked all over, no paper jam. We tried unplugging and restarting it, same messa… read more
Sowrav D.
Sowrav D.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

Bernie

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Md. Sadique

Md. Sadique

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Sudipto

Sudipto

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Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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