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I have a hp officejet pro 6975. Serial number# th65a340dh. I
I have a hp officejet pro 6975. Serial number# ***** I changed ink cartridge and it keeps showing printer failure. Turn off and turn back on. It will not restart. Keeps going back to code 0x6100004a. … read more
Michelle
Michelle
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I have an OfficeJetPro 6978. i changed the printer ink, and
I have an OfficeJetPro 6978. i changed the printer ink, and now i am repeatedly getting the message 0x6100004a, telling me that i have a paper jam, and to turn off the printer, and turn it back on. Wh… read more
Engineer John C.
Engineer John C.
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My office jet pro 6968 has this error message:0x6100004a. I
Hi my office jet pro 6968 has this error message:0x6100004a … read more
Michelle
Michelle
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I get a paper jam issue on an hp 6968 printer which is false
i get a paper jam issue on an hp 6968 printer which is false and then says i have a problem with the printer or print system … read more
Benjie
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I just bought HP spocket 2rd editiion. After the first pack,
I just bought HP spocket 2rd editiion. After the first pack, when I reload the Zink paper it kept flashing red and not printing? … read more
Rennan Lui
Rennan Lui
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I have an office jet pro 6978. Printer with a failure
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Md. Sadique
Md. Sadique
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HP 6978 Getting error 0x6100004a asking that I shut down. I
Second opinion] HP 6978 Getting error 0x6100004a asking that I shut down. I pressed the power button and the display shows "shutting down" with a spinning circle, but after 10 minutes it still has not… read more
Richard
Richard
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It's saying 'Shutting down' but is not actually shutting
it's saying 'Shutting down' but is not actually shutting down. It has been saying that for days now. … read more
Josh
Josh
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I changed a black ink cartridge, and now the printer will
I changed a black ink cartridge, and now the printer will not print the alignment page. It just sits there with no action, on the display the circle just spins I have waited as much as 10 minutes and … read more
Randy IT Tech
Randy IT Tech
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Problems printing. Cannot remove ink cartridges as the unit
Problems printing. Cannot remove ink cartridges as the unit won't move into a place that is open for removal. Error message 0x6100004a … read more
John - Tech Expert
John - Tech Expert
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I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I says paper jam - but no paper jam, that it was turned off incorrectly, but the only way it was turned off is with a power outage. How can I… read more
technicalcat
technicalcat
Computer Science
1,743 satisfied customers
I have a HP Office Jet 6958 Printer. There is a code
I have a HP Office Jet 6958 Printer. There is a code 0x6100004a. There is a problem with the printer or print system.Turn the printer Off, then On (which I have done). If you continue to get this mess… read more
technicalcat
technicalcat
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I have a HP Photosmart 7520 All in One printer. My wife and
I have a HP Photosmart 7520 All in One printer. My wife and I have Mac computers. We constantly get the "paper mismatch" code, so nothing will print. The printer copies just fine and all the alignment… read more
Richard
Richard
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My HP officeJet pro 6978 is 2 months old. I had a paper jam
my HP officeJet pro 6978 is 2 months old. I had a paper jam and cleaned it out. I went and got brand new paper and made sure the paper jam was clear. I restarted and restarted and restarted and still … read more
Russell H.
Russell H.
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Paper jam message, can not find any jam. Restart, get
Paper jam message, can not find any jam. Restart, get 0x6100004a message. … read more
Richard
Richard
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I have a HP C5200 photosmart printer. I was printing a document
I have a HP C5200 photosmart printer. I was printing a document from my computer and got a paper jam. I took off the back cover and pulled out the paper, however, there was a tear in it and I can't se… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
3,100 satisfied customers
I have a HP Photosmart 375 printer and it keeps coming up on
I have a HP Photosmart 375 printer and it keeps coming up on the screen that my cartridge is jammed and it will not come back to the entry door so I can get it out and it will not let me print any pic… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My PIXMA MP 600 All in one printer keeps showing a paper jammed
My PIXMA MP 600 All in one printer keeps showing a paper jammed screen. There is no obstruction in the front or back feed trays. If I turn off the printer and restart it, I can print one page and then… read more
Carl Poersch
Carl Poersch
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

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Md. Sadique

Md. Sadique

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Sudipto

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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