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The new HP Office Jet Pro 6968 keeps jamming. We have
The new HP Office Jet Pro 6968 keeps jamming. We have removed all paper from it but can't get it to print properly. The paper keeps getting stuck inside. … read more
Rahul V
Rahul V
Bachelor of Computer Application
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I have a HP Officejet Pro 8600 and when I want to print it
I have a HP Officejet Pro 8600 and when I want to print it shows Paper Jam but completing the operation to remove the jamed paper and there is no jamed paper it still will not allow me to print. What … read more
Lakshman Wogmode
Lakshman Wogmode
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How to remove paper jam. Hp office jet pro 6968. Just
just tonight - I put in a too thick piece of paper! … read more
Benjie
Benjie
Technical Support
Bachelor's Degree
1,229 satisfied customers
My printer states a paper jam and I can;t find it. I have a
My printer states a paper jam and I can;t find it. I have a new office jet hp3830 … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Director of Information Technology
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I think there is a carriage jam and I can't figure out what
I think there is a carriage jam and I can't figure out what it's snagged on. There is no paper jammed in there, but it is stuck to the far right side and will not move more than an inch to the left … read more
Guru Raj
Guru Raj
BSC
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My office jet pro 6968 has this error message:0x6100004a. I
Hi my office jet pro 6968 has this error message:0x6100004a … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,698 satisfied customers
My HP PRINTER is an Office Jet Pro 6968 which I bought
My HP PRINTER is an Office Jet Pro 6968 which I bought several years ago but have not been using. Now when I turn it on it says I need to open the rear panel door and remove a paper jam. I fon't Think… read more
Pradip Swarup
Pradip Swarup
IT-Lead
B.A.
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Printer states it has paper jam, but on paper jam. It also
Printer states it has paper jam, but on paper jam. It also would not shut down. So I unpluged it. Now it says contact hp . 0x6100004a … read more
Benjie
Benjie
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I have an office jet pro 6978. Printer with a failure
at first it says i have a paper jam but I cannot find any paper jam and after that appeared so I cannot print … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,517 satisfied customers
I have a hp office jet pro 6970. I used it yesterday and
I have a hp office jet pro 6970. I used it yesterday and printed up one document, no problem. When I attempted the next document I received an error message that there was a paper jam. I pulled out the paper and checked for a jam but could not find anything. My second plan to troubleshoot was to shutdown the printer. It would not shutdown, the little icon on the screen just kept going round and round, so I unplugged it. … read more
Vishnu Babu
Vishnu Babu
Engineer - Information Technology
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298 satisfied customers
0X6100004a error. HP Office Jet 6968. About 3 months. Don't
Grandmother's computer and printer ... trying to troubleshoot… read more
technicalcat
technicalcat
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1,735 satisfied customers
I have office jet pro 6368. It says I have paper jam -
I have office jet pro 6368. It says I have paper jam - remove rear access cover and clear, but no rear access cover … read more
Randy IT Tech
Randy IT Tech
3,668 satisfied customers
I have brought a HP Printer Office Jet Pro 6968, it has been
I have brought a HP Printer Office Jet Pro 6968, it has been printing until one night week, now it is telling me it is offline and will not print. Can youhelp me? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
3,002 satisfied customers
My HP Pro 6968 office Jet says it has a paper jam, but does
My HP Pro 6968 office Jet says it has a paper jam, but does not. The ink jets were just replaced and now this message comes up. There never a paper jam, can you help me out? … read more
Aparna Indresh
Aparna Indresh
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My printer says improper shutdown. And it says to clear
My printer says improper shutdown. And it says to clear paper jam … read more
Nathan
Nathan
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1,621 satisfied customers
Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,266 satisfied customers
I have a HP Office Jet Pro 8710. It had a paper jam which I
I have a HP Office Jet Pro 8710. It had a paper jam which I cleared. Subsequently I wanted to change some cartridges but the printer head which should normal stop on the left hand side to enable the c… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
3,002 satisfied customers
I have an officejet pro k55400 printer with a duplexer. When
I have an officejet pro k55400 printer with a duplexer. When I tried to clear a jam. a long plastic piece fell off. We don't have another one in the building, so I don't have a pattern to follow. Can … read more
Sandeep Pamarati
Sandeep Pamarati
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Meet the Experts:

Shefin

Shefin

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Md. Sadique

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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