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HP Photosmart 6525 will not print black ink. I have placed
HP Photosmart 6525 will not print black ink. I have placed the ink cartridge twice and run the clean printhead and Align printer functions multiple times with no improvement. All other colors print no… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
4,302 satisfied customers
Trying to to replace ink cartridge I have 564 xl and it
trying to to replace ink cartridge I have 564 xl and it doesn't fit .printer is hp photosmart 7510 … read more
Sheri
Sheri
Bachelor's Degree
3,016 satisfied customers
I installed a new 524XL black in my Photosmart 7520,but
I installed a new 524XL black in my Photosmart 7520,but there is no black ink. I have cleaned and aligned the printer. Staples said I might need a new computer although I printed in the morning and ol… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
1,752 satisfied customers
Black print head is not printing. I have all new color and
black print head is not printing. I have all new color and black cartidges installed. I have run the ink jet head cleaner several time since installing new cartridges. Model HP photosmart 6525 … read more
OakdaleTech
OakdaleTech
Owner
7,110 satisfied customers
I installed a new 564 black ink and paper comes out blank
I installed a new 564 black ink and paper comes out blank and a small red X appears on my screen - the other three colors have been in for over a year- thanks for any help … read more
Josh
Josh
9,737 satisfied customers
We installed five cartrdides (new) into printer after
We installed five cartrdides (new) into printer after finally figuring out that the fifth cartridge on the left had to be a PHoto Ink 564. But it is still not printing in black. This has been an ordea… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
We have a Photosmart 7520 We have had this for several years
We have a Photosmart 7520 We have had this for several years and other than replacing the cartridges there has never been an issue. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,708 satisfied customers
Yesterday I purchased a new hp 564 XL black Ink Cartridge
Good Evening, yesterday I purchased a new hp 564 XL black Ink Cartridge installed it into the printer and nothing. So, I took it back to the store made an even exchange and installed a new ink cartrid… read more
Josh
Josh
9,737 satisfied customers
Purchased new 564 XL Black ink. Installed to photosmart plus
Purchased new 564 XL Black ink. Installed to photosmart plus B 210 and could not copy in black at all. Took out cartridge and placed into my other printer Photo smart 309 a series and cold not print o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
18,740 satisfied customers
In purchasing the 564 black cartridges how can you identify
In purchasing the 564 black cartridges how can you identify the 564 photo ( with symbol of bow tie) vs the regular black larger cartridge ( symbol of a trapezoid)? the packaging typically does hot dis… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP 7520 Photosmart printer. It has 5 ink cartridges.
I have an HP 7520 Photosmart printer. It has 5 ink cartridges. I need to replace the left one which is black, can not find one they keep selling me the one on the right. What am I doing or asking for … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have been using a 564 XL black cartidge on my C6380 printer
I have been using a 564 XL black cartidge on my C6380 printer for a long time with no probems. The ink apparently ran out (it stopped printing black), and I replaced it with a new cartridge, The black… read more
Michael T
Michael T
2,407 satisfied customers
I have an HP 7515 All in one printer. I am using HP Ink 564.
I have an HP 7515 All in one printer. I am using HP Ink 564. The XL Cartridge is full, and the PHOTO shows a warning light. I cannot print black and white documents currently. I rarely print photos. I… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
My printer is HP Photosmart C6380 -All-in One Purchased in
My printer is HP Photosmart C6380 -All-in One Purchased in August 2009. The fifth ink cartridge i.e. the large one needed replacing, so went to Rymans. Initially they sold me 364 XL Black. When I open… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My printer is an HP Photosmart C309a series. I have all
My printer is an HP Photosmart C309a series. I have all the cartridges in place. The small black one is low or empty of ink, but my large black cartridge 564 xl is full. Why do I not still be able to … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,708 satisfied customers
I wanted to print a color photo, size 6 x 8, using our cameras
I wanted to print a color photo, size 6 x 8, using our camera's sandisk. I get nothing but "pink" copies. I could not find ink levels, so replaced all. No ink installation "successful" notice came. I … read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a 2-month old HP Photosmart Premium C309. After only
I have a 2-month old HP Photosmart Premium C309. After only a week or two I had to replace the 564 Black cartridge. I used the 564XL as the replacement. Now I find that the 564 Black cartridge is stil… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
my black ink is not showing. I bought PHOTOASMART 564 XL
my black ink is not showing. I bought PHOTOASMART 564 XL CARTRIDGE 800 PAGES BUT THE ONE NI THE PRINTER JUST HAD 300. cAN THIS NEW ONE BE USED OR DO i HAVE TO GO BACK TO THE 300 ONE or CAN i MAKE SOME… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,037 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,708 satisfied customers

11 1/2 + yrs experience, inkjets & lasers, from huge to portable

MD Sadique

MD Sadique

Engineer

1,752 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Robert M.

Robert M.

Consultant

1,600 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,447 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

962 satisfied customers

Helpdesk

Kamil Anwar

Kamil Anwar

Technician

901 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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