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Related Printers Questions
MY PRINTER MFC -7340 IS NOT WORKING. USB BUT IT SAYS MY
USB BUT IT SAYS MY PRINTER IS OFFLINE I UNPLUGGED THE PLUG AND THEN REPLUGGED IT IN AND I ALSO CHANGED THE USB PORT … read more
Shefin
Shefin
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Engineering Diploma
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I have a Brother printer. We just got a new router, so our
Hello. I have a Brother printer. We just got a new router, so our internet password ***** Now I cannot print. It says the printer is offline. I don't know how to get it back working. Can you help? … read more
Viet - Computer Tech
Viet - Computer Tech
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I can not print or scan. we just recently change internet
i can not print or scan. we just recently change internet provider and i think the printer needs to be reinstalled … read more
Ameen Khan
Ameen Khan
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My wife's dell laptop will not print. Says printer is
my wife's dell laptop will not print. Says printer is offline, help … read more
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Brother MFC 490CW says unable to print 70 and I cannot get
Brother MFC 490CW says unable to print 70 and I cannot get any response. Checked for trash, clips etc but cannot see anything. Unplugged overnight and still have same problem. … read more
technicalcat
technicalcat
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I can't get one of my laptops to print to my wireless
I can't get one of my laptops to print to my wireless Brother printer. I have connected it directly and still shows it is offline. What do I need to do to print? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
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I want to print from my laptop using a cable without
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Viet - Computer Tech
Viet - Computer Tech
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I have been trying to print from computer but it keeps
I have been trying to print from computer but it keeps giving me an error message that printer is offline. How can I get it connected?… read more
Viet - Computer Tech
Viet - Computer Tech
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I have a Brother MFC-J5910DW. It is connected to a wireless
I have a Brother MFC-J5910DW. It is connected to a wireless network. I use the wireless with my personal laptop. I also use it via USB cable for my work laptop with a VPN connection. All has been work… read more
Shefin
Shefin
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5,846 satisfied customers
HI,I have a Brother MFC 9120 Printer which I had connected
HI,I have a Brother MFC 9120 Printer which I had connected to a wirless modem/router by ethernet cable into the router and it was working fine. I have now changed to a new Belkin wireless router/modem… read more
Bernie
Bernie
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I cannot print to my Brother MFC-490CW. It is on a home network,
I cannot print to my Brother MFC-490CW. It is on a home network, can copy, but cannot print from laptops on the network (windows 7). Although it says it is connected, laptops say it is Offline. Items … read more
KevinGumpp
KevinGumpp
I have a wireless printer that is connected to my wireless
Hello I have a wireless printer that is connected to my wireless network; however, it will not print. Can you please assist? Screen reads: brother mfc-490cw printer usb001 offline.… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
I have a mfc 490cw printer that is wireless that i cant get
i have a mfc 490cw printer that is wireless that i cant get to print. it will print if its plugged in by usb. i have windows 7 64 bit… read more
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Bernie
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Brother MFC-490CW. I cannot get the printer to print. I says
Brother MFC-490CW. I cannot get the printer to print. I says printer offline and I have tried to change it to online with no success… read more
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I have a wireless printer that only prints from my wireless
I have a wireless printer that only prints from my wireless laptop computer and not my desktop(wired) or my other wireless laptop. I solved it once when I made changes to either my router or DSL modem… read more
hongkongpom
hongkongpom
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We have a MFC 490CW printer. We just changed our service to
We have a MFC 490CW printer. We just changed our service to AT&T Unverse. I input the new WEP key and the printer said it is connected but when I try to print nothing happens. I call AT&T and they sai… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
Trying to hook up a wireless MFC-490CW and the printer say
Trying to hook up a wireless MFC-490CW and the printer say connected but the computer can't find the printer wirelessly. Need some ideas… read more
Mike D.
Mike D.
IT Analyst
Bachelor's Degree
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My Brother MFC 7220 wont print anything, it just keeps saying
My Brother MFC 7220 won't print anything, it just keeps saying "printer offline." I've never had this problem before, what do I do?… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

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MD Sadique

MD Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

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Sudipto

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Handy--Andy

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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