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I ran my troubleshooter and it says the printer is turned
I ran my troubleshooter and it says the printer is turned off (it isn't) and then I select "next" and I get this error:There might be problems with Brother MFC-J870DW Printer. Windows will take additi… read more
Sheri
Sheri
Bachelor's Degree
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We have a Brother MFC L2703DW which was working fine & then
we have a Brother MFC L2703DW which was working fine & then for some reason would not print. it appears to have lost its wireless connection. we have tried to reset it by pressing the WiFi button. It … read more
Michelle
Michelle
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Just got a new router and Brother wireless printer claims to
Just got a new router and Brother wireless printer claims to be offline and won't print. Before you ask, yes, I have already connected the printer to the new network and entered the correct password (… read more
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I've been printing previously and all of a sudden I can't
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My brother cw 9130 MPC printer is "offline." I don't know
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I had a power outage -- no fried circuits, just an outage --
Hello, I had a power outage -- no fried circuits, just an outage -- and I can't get my printer to work wirelessly any longer. … read more
Robert M.
Robert M.
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I have a dual band router. I installed my brother MFC-J480DW
I have a dual band router. I installed my brother MFC-J480DW and am able to print from my computer wirelessly. The printer is on the 2.4 Ghz band and my home network is on the 5 Ghz band. I cannot use… read more
Robert M.
Robert M.
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Just bought HP 6978 wifi printer; install was super easy;
Just bought HP 6978 wifi printer; install was super easy; printed great from 2 PCs. Now a day later shows "offline" & cannot "communicate" with printer; cannot ping, etc. Tried "restart" printer & PC … read more
Josh
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I have a Brother HL-L2360, relatively new, that has been
I have a Brother HL-L2360, relatively new, that has been working well in my home until yesterday. It seems not to be able to connect to the router in our house. Our laptops can't "talk" with it. I don… read more
Kris R
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Where is the IP address on the hp Officejet 6600 printer?
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Russell H.
Russell H.
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Just got it Friday. Wireless printing was doing fine, and
just got it Friday. Wireless printing was doing fine, and today I cannot print wirelessly. It says printer is offline when I try … read more
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Josh
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Printer says it is offline ....using a airbook mac....was
Printer says it is offline ....using a airbook mac....was working fine before and had a electrical outage....have a canon mg7720 … read more
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We recently changed internet provider (Fios) and when the
We recently changed internet provider (Fios) and when the installer left he did not check to see if our 2 computers could still print from a shared printer we had been connected to wirelessly. It is a… read more
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I got a new router, my Canon MP495 now says it is offline
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Md. Sadique
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I have a HL-2270DW Wireless which I hooked up to my
I have a HL-2270DW Wireless which I hooked up to my computer. It works real fine with my computer. However, I can't find it on my ipad to print to. The ipad says it cannot find any airprint printers. … read more
technicalcat
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I had to update my router. Now my Brother MFC-7840W isn't
Customer: I had to update my router. Now my Brother MFC-7840W isn't connecting to the network/my computer. It shows up as an added printer, but i can't get the test page to print. I wanted to set up a… read more
littlerusty2005
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Hi I have a HL-4070cdw but it will not connect to wireless.
Hi I have a HL-4070cdw but it will not connect to wireless. I had an expert walk me through but could not finish the process. I got through the set-up on the brother wizard. The last thing I did was g… read more
Carl L
Carl L
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Hello I have a Canon MX860 multifunction printer, a new
Hello I have a Canon MX860 multifunction printer, a new windows 7 PC laptop and a wireless router. My brother, who is a network expert, set it all up for me and for a while, I could print wirelessly. … read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,681 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Md. Sadique

Md. Sadique

Engineer

1,693 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,594 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,430 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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