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I have a HP Envy 4520 printer. I installed a new color
Second opinion] I have a HP Envy 4520 printer. I installed a new color cartridge in printer about 3 weeks ago. When I wanted to print a color print last week it does not print any color only black and… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
The black ink cartridge won't print. I did change the
The black ink cartridge won't print. I did change the cartridge thinking that it was low but that didn't solve the problem. Color works fine. Tested it out by trying to copy something in black and whi… read more
Sudipto
Sudipto
Engineer
High School or GED
1,281 satisfied customers
Blue is printed as magenta and magenta is printed blue.
Second opinion] blue is printed as magenta and magenta is printed blue. cartridges (all are new) are installed correctly… read more
Benjie
Benjie
Technical Support
Bachelor's Degree
1,232 satisfied customers
I put a new color cartridge in my printer and it will not
I put a new color cartridge in my printer and it will not print. … read more
Andrew
Andrew
Service Manager
Associate
156 satisfied customers
We have a HP Deskjet F370 and we installed new black 21 and
We have a HP Deskjet F370 and we installed new black 21 and colour 22 ink cartridges. When we press scan or print, the paper won't feed and an error message appears on the screen. It sounds like it is… read more
Josh
Josh
It Support Specialist
Associate Degree
7,736 satisfied customers
Installed new cartridges in HP Officejet 6500A Plus. Before
Installed new cartridges in HP Officejet 6500A Plus. Before it didn't even print anything - blank pages. Now it will not print black. All other colors Cyan, Magenta & Yellow work. Whats up? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,822 satisfied customers
My printer had an update installed just recently and a
My printer had an update installed just recently and a message was printed out by the printer. It was printed very poorly so I changed the black cartridge, I installed a genuine HP # 65 but it will no… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
826 satisfied customers
I'm seeing a similar issue posted. I have a Canon Pixma
I'm seeing a similar issue posted. I have a Canon Pixma MG2410 printer. The color cartridge light is flashing and the triangle with lightening is flashing at the same time. I cannot print. I know the … read more
Nathan
Nathan
Bachelors of Science
1,622 satisfied customers
I just put new print cartridges in my HP F4280 and the color
I just put new print cartridges in my HP F4280 and the color won't print. The black is fine. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,023 satisfied customers
Why would a HP Office Jet Pro printer will print a file in
Why would a HP Office Jet Pro printer will print a file in color but will not print in black. Occurred with both an old black HP ink cartridge and a unused HP cartridge. Printing in black ejects a bla… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,883 satisfied customers
I have just put new colour cartridges into my HP Office jet
I have just put new colour cartridges into my HP Office jet pro 6960 and now I cannot get it to print colour. I have an applemac and I cannot find any settings that say colour or B&W can you assist … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
Got a new hp desk jet 2652. Purchased the authentic combo
Got a new hp desk jet 2652. Purchased the authentic combo pack of 65 ink as I know the set up cartridges are not for many copies. Have installed both b&w and color carts and won't print, saying that c… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
3,006 satisfied customers
My HP 65 printer ran out of ink, when I replaced the black
My HP 65 printer ran out of ink, when I replaced the black and the color cartridges, the message screen for the color ink is flashing and it will not print. Could the color ink cartridge be defective?… read more
Nathan
Nathan
Bachelors of Science
1,622 satisfied customers
After installing both color & /w ink cartridges, the copy is
After installing both color & b/w ink cartridges, the copy is gray in color, not crisp black. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
826 satisfied customers
As a new genuine HP ink cartridge was being installed in my
As a new genuine HP ink cartridge was being installed in my HP Office Jet 4580 All In One Printer, I made some error or did something which gave the message "Carriage Jam. Clear jam and . . ." I have … read more
Mike6708
Mike6708
Enrolled in associates degree
498 satisfied customers
I have an HP Deskjet D2660 and all of a sudden it wont print.
I have an HP Deskjet D2660 and all of a sudden it won't print. It's connected properly, but plain paper comes out when I give the print command. I can't find my disk to reinstall it either. What can I… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My Canon Pixma 780 stopped working. Yesterday it was printing
My Canon Pixma 780 stopped working. Yesterday it was printing B&W documents with streaks. I loaded two new black ink cartridges, and they are being "read" as a quarter full. Today, nothing comes out -… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Own HP printer c5580. Printing quality is light to faded for
Own HP printer c5580. Printing quality is light to faded for both b/w & color. Replace ink cartridges and clean. The print quality appears perfect until I print from computer.… read more
Mark Zotman
Mark Zotman
Network Administrator
Certifications Below
118 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,573 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,517 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,281 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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