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I am trying to set up my new printer. Hp 7155. I bought it…

Customer Question
I am trying to...

I am trying to set up my new printer.

Technician's Assistant: What's the brand and model of your printer?

Hp 7155

Technician's Assistant: How long has this been going on with your HP printer?

I bought it yesterday 30 May

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Microsoft updated my computer yesterday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have no idea why I cannot connect this printer without all this extra help

Submitted: 2 months ago.Category: Printers
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Answered in 12 minutes by:
6/1/2018
Technician: hongkongpom, Technician replied 2 months ago
hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1,463
Experience: Microsoft Certified Desktop Support Techician since 2007
Verified

Hello please tell me what you have tried so far and where you are getting stuck?

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Technician: hongkongpom, Technician replied 2 months ago

Here is a link to your manual click me

Please look at pg69.

If you having trouble joining the printer to your Wifi network you can first set it up as a USB connection and then convert it to a Wifi connection.

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hongkongpom
hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1,463
1,463 Satisfied Customers
Experience: Microsoft Certified Desktop Support Techician since 2007

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