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My HP printer is printing blue instead of black. CA. I

Customer Question
My HP printer is...

My HP printer is printing blue instead of black

Technician's Assistant: What state are you in? It matters because laws vary by location.

CA

Technician's Assistant: What steps have you taken so far?

I installed a new print head and all new ink

Technician's Assistant: Anything else you want the lawyer to know before I connect you?

Don't need a lawyer

Submitted: 2 months ago.Category: Printers
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Answered in 28 minutes by:
6/1/2018
Technician: Charlie, Technician replied 2 months ago
Charlie
Charlie, Technician
Category: Printers
Satisfied Customers: 371
Experience: 27 years of experience, with the last 20 being exclusively with printers.
Verified

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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