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My 7150 printer will not print envelopes. What can I do?

Customer Question
My 7150 printer will...

My 7150 printer will not print envelopes. What can I do?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Probably never

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Thats it.

Submitted: 2 months ago.Category: Printers
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Answered in 8 minutes by:
5/31/2018
Technician: jeffreybongers, Engineer replied 2 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,019
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you updated the driver and firmware of the 7150 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 2 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 1,019
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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