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I need to install a new black ink cartiridge. HP Officejet…

Customer Question
I need to install...

I need to install a new black ink cartiridge

Technician's Assistant: What's the model of your printer?

HP Officejet Pro 8600

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

I don't know how to open the lid

Submitted: 2 months ago.Category: Printers
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Answered in 3 minutes by:
5/31/2018
Technician: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Printers
Satisfied Customers: 1,971
Experience: HP Partner
Verified

Hello and welcome to Just Answer. My name is ***** ***** I'll be advising you today.

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Technician: Wes, Consultant replied 2 months ago

On the left hand side of the printer you should see an area where you can slide your fingers in. Pull forward on that and the ink access lid should open. Give that a try and let me know how it goes.

You can see more detailed information here: https://support.hp.com/us-en/product/hp-officejet-pro-8600-plus-e-all-in-one-printer-series-n911/4322915/document/c02872323

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Customer reply replied 2 months ago
I don't think you need to come on to my computor
Technician: Wes, Consultant replied 2 months ago

Nope, I don't. Those offers are sent out automatically by the Just Answer website... I have no control over them.

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Technician: Wes, Consultant replied 2 months ago

Were you able to get the access panel open?

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Technician: Wes, Consultant replied 2 months ago

My #1 priority is your satisfaction and to provide you with the best experience possible. I hope I have earned a 5 star rating! Before you leave today, please remember to rate my service by selecting the 5 stars at the top of the screen. If you need more assistance on this issue, please use the reply box to let me know and I'll be back as soon as I am able. By the way, we do more than computer support here at Just Answer. We have experts that can answer questions on subjects ranging from taxes, to legal, to cars, to appliances, to well... you name it.

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Wes
Wes
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Category: Printers
Satisfied Customers: 1,971
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