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My printer is locked up because it says I have to sign up…

Customer Question
My printer is locked...

My printer is locked up because it says I have to sign up for HP Instant Ink

Technician's Assistant: What HP model do you have?

HP Officejet Pro 8710

Technician's Assistant: How long has this been going on with your OfficeJet?

Just started today.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have not update the operating system but have been to Apple witih

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Problems concerning the program Pages

Submitted: 2 months ago.Category: Printers
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Answered in 1 hour by:
5/30/2018
Technician: jeffreybongers, Engineer replied 2 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,044
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 2 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,044
1,044 Satisfied Customers
Experience: Many years repairing and troubleshooting printers and photocopiers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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