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Changed ink cart. will not recognize new epson cart. Ink…

Customer Question
Changed ink cart. will...

Changed ink cart. will not recognize new epson cart

Technician's Assistant: Are you getting any error messages? If so, what do they say?

Ink cartiges not recognized

Technician's Assistant: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?

New printer. First time replacing

Submitted: 2 months ago.Category: Printers
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Answered in 3 hours by:
5/30/2018
Technician: Nathan, Engineer replied 2 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,418
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the brand and model number of the printer?

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Technician: Nathan, Engineer replied 2 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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